Project Protection Coordinator - Multi-Country (GAC) at INTERSOS

Job Code: SR-49-783

Location: Maiduguri, Borno State Nigeria, with frequent mission in Far North Cameroun and Lake Region Chad

Starting Date 1st April, 2019.

Contract duration: 12 months

Supervision of: About 15 staff

Reporting to: Project Manager (hierarchical), Senior Protection Advisor (technical)

General Context of the Project

Since 9 years the Lake Chad Basin Crisis affects millions of people in Nigeria, Cameroon and Chad, exposing some 5 million people to displacement (respectively 238,099 IDPs, 83,141 Returnees and 95,172 Refugees in Cameroun, 144,166 IDPs 37,901 Returnees and 10,294 Refugees in Chad, and 1,918,508 IDPs and 1,549,630 Returnees in Nigeria - IOM DTM July 2018). These movements present major humanitarian challenges as resources are often already overstretched in the locations in which these civilians arrive.

INTERSOS will implement a multicounty project, targeting Borno State Nigeria, Far-North Cameroon and Lake Region in Chad. The project is focus on Protection, implementing protection monitoring component to better understand displacement trends having a stronger and measurable impact and improve advocacy, while providing case management (included cross border activities and cross border follow up) for Person with Specific Needs (PwSN), GBV survivors (female and male) and Child protection Cases.

To ensure a smooth implementation of the project, core project management team will be roving among the three targeted countries and will be supported by one team in each country. country teams will be based at field level, to ensure the maximum proximity with beneficiaries.

General Purpose of the Position

• The general purpose of the position is to ensure the proper and effective implementation of all protection-related activities and services of the multi-country protection project in Lake Chad Basin area Nigeria Cameroon and Chad), providing technical inputs, guidance and support, and operational monitoring and evaluation to project team.

Main Responsibilities and Tasks

• The Project Protection Coordinator is in charge of developing the protection component of the project, guiding and supporting all protection-related activities and services, ensuring timely and quality implementation and monitoring in compliance with relevant Standard Operating Procedures, International Principles and Guidelines, International Standards, Good Practices in Protection Responses, INTERSOS Fundamental Charter and Code of Ethics. Moreover, the Project Protection Coordinator is in charge of assisting the Project Manager in the development, implementation and evaluation of the project protection strategy in the 3 countries of project implementation.

Main Responsibilities

• Planning, monitoring and evaluating the implementation of the protection component of the project - including but not limited to protection monitoring at community and household level; assistance to most vulnerable persons, child protection prevention and response, GBV prevention and response and psychosocial support - ensuring timely and quality delivery of the targets set as per approved projects’ proposals.
• Building the capacity of specialized and non-specialized staffs, as well as community volunteers and local counterparts, providing ad hoc training sessions and continuous on-the-job coaching.
• Maintaining relations pertaining to the protection component of the project with donors, partners, key stakeholders, and other relevant actors at country level.
• Assisting the development, implementation and evaluation of the protection strategy and programme at country level, providing technical inputs, and suggestions for improvements and recommendations for future actions.

More Specifically

Programme activities planning, monitoring and evaluation:

• Support the Project Manager in preparing, managing and regularly updating the protection project activities work plan, ensuring timely and quality implementation in compliance with the defined project strategy, as well as INTERSOS and donors guidelines.
• Guide detailed vulnerability assessments of target populations in project areas to define the exact locations of intervention and the beneficiaries.
• Provide inputs, guidance and support to ensure the quality implementation of the protection project activities from the technical point of view.
• Maintain all case management relevant forms (vulnerability assessment form, case plan form, referral form, follow-up form, etc.) updated and ensure they are properly used.
• Advise on management of complex cases.
• Contribute to developing, rolling out and revising internal Protection Toolkits and Standard Operating Procedures (SOPs).
• Ensure that required data protection and sharing protocols are respected.
• Promote age, gender and diversity sensitive approaches into the project activities, as well as social cohesion initiatives.
• In cooperation with the Project Manager, elaborate and set up specific mechanisms to monitor and evaluate the protection project activities, as well as to collect feedback and complaints from beneficiaries and target populations at large.
• Undertake field visits to the project locations as needed to continuously monitor the progress and the quality implementation of the protection projects’ activities.
• In cooperation with the protection team, conduct case audits to evaluate the quality of the service provision.
• Continuously assess, analyze and evaluate the impact of the protection project activities to inform and adjust the programme accordingly.
• Report in a timely manner any eventual challenges or delays faced, loss or damage occurred, fraud or misuse detected.

Project staffs, volunteers and local counterparts capacity building:

• In cooperation with the project manager and human resources staffs, carry out the identification and selection of the protection staff, as required.
• Contribute to supervising and evaluating the performance of the protection staffs.
• Continuously assess the training needs of the protection staffs, design the capacity building programme and develop the related material for enhanced protection response capacity and service provision according to international best practices, standards and principles.
• Ensure that all relevant non-specialized staffs, as well as community volunteers and local counterparts, are trained on humanitarian principles and code of ethics; basic principles of general protection, child protection, gender-based violence and psychosocial support; data protection and sharing protocols; safe referral; and risk mitigation.

Programme reporting:

• Support the Project Manager in elaborating and monthly updating the internal monitoring and evaluation tool, the Project Appraisal Tool (PAT), with specific reference to the protection activities.
• Contribute to preparing the project narrative reports with specific reference to the protection activities, as well as other ad hoc analysis reports and material, according to INTERSOS and donor requirements.
• Ensure that all data related to the protection activities are disaggregated by sex and age, in order to develop profiles on the different needs and realities of women, girls, boys and men, for reporting and analysis purposes.

Coordination and representation:

• In coordination with the Project Manager, establish and maintain collaborative relations with relevant donor officers, partners, key stakeholders and other humanitarian actors.
• Participate in meetings with relevant donor officers and facilitate field visits by donor missions, as required.
• Proactively participate in the Protection Cluster/Working Group and Sub-clusters/Sub-Working Groups, including related strategic Coordination groups and thematic task forces, at field level.

Education

• Minimum: BA in relevant field (Social Science, Psychology, Social Work, Human Rights, International Humanitarian Law or other fields related to Social Development and Humanitarian work)
• Master's degree (MA or LLM) in Human Rights, International Humanitarian Law or related subjects (desirable)

Professional Experience

• Minimum of five (5) years of relevant working experience in protection-related sectors, preferably within an INGO.
• 3 years experience in case of Higher education degree (Masters/LLM)

Professional Requirements

• Sound personal organizational skills, including time management, ability to meet deadlines, multi-tasking, prioritization of tasks, and working under pressure
• Highly developed cultural awareness and ability to work well in an international multiethnic and multicultural environment
• Proven management and leadership skills;
• Ability to deliver high quality work in short periods of time
• Ability to work under pressure
• Flexibility to respond to changing nature of humanitarian context and operational difficulties in the field.

Languages:

• Proficiency in English and French (conversation, reading and writing) required.

Personal Requirements

• Flexibility to travel regularly among the countries of intervention and spend variable amount of time in deep field location
• Excellent team-working and team-building skills, as well as ability to work under high pressure and with flexibility
• Excellent interpersonal and communication skills and ability to work and integrate in a multicultural team
• Problem solver, dynamic, mature
• Confidently able to deal with authorities and donors
• Pro-active approach to work
• Able to work independently as well as being a strong team player
• Flexibility, capacity of managing stress, good diplomatic skills
• Available to share accommodation facilities when required