Operations Manager at TL First

Job Summary

• The Operations Manager (OM) will plan, direct and coordinate operations.
• The OM is charged with effecting strategies to improve performance, productivity and efficiency throughout the Group.
• The OM will oversee human and business administration, managing the Communications, Information Technology and Human Resources units.

Main Responsibilities

• Enforce standard policies and procedures, ensure that day-to-day company operations run smoothly and effectively.
• Contribute towards the achievement of company’s strategic and operational objectives.
• Build TL First presence in Nigeria, promote the organisation offline and online. Oversee development of corporate branded materials.
• Execute cost-benefit interpretation of programmes, ensure prudent and timely delivery of services of the organization to specification and quality requirements.
• Analyse and review proposals, letters, business documents and other outputs.
• Ensure that company conducts business in compliance with industry guidelines and business regulations.
• Adopt innovative approaches to win new business and engage in targeted customer activities.
• Ensure up to date and accurate storage of customer data, files, databases and company materials.
• Manage recruitment process. Track and measure staff performance, conducting timely appraisals. Make recommendations in accordance with company policies.
• Oversee financial planning, manage inventory, evaluate expenditure and monitor investments.
• Provide technical inputs to work streams based on need for expertise.

Job Requirements

• At least 5 years work experience as manager
• Strong administrative, financial planning and communication skills
• Strong academic qualifications, including a Postgraduate degree