Knowledge Management and Communications Specialist at FHI 360

Requisition: 2018202244

Details

• FHI 360 is seeking candidates for a Knowledge Management and Communications Specialist to develop and implement the programme’s Knowledge Management and Communications strategy and the delivery of identified outcomes of an anticipated DFID-funded, eight-year Health Investment Programme in Nigeria.
• Nigerian nationals are strongly encouraged to apply.

Key Responsibilities

• Provide coherent and consistent pillar-wide technical guidance in Knowledge Management and Strategic Communications, through appropriate and high-quality processes, frameworks and manuals;
• Collaborate with Monitoring, Evaluation and Learning Advisor to support programme wide learning, adaptation and strategic communications;
• Develop and maintain a KM manual focused on KM processes, delivery standards, KM technologies, techniques and tools;
• Support internal and external communities of practice and knowledge sharing systems, whereby all team members learn and implement KM strategies, tools and techniques, and external partners access tools;
• Coordinate Knowledge Management and Communication activities with other relevant DFID/donor-funded programmes;
• Identify needs, develop appropriate Terms of Reference (ToRs) and manage the scheduling short-term inputs by other technical team members;
• Support state teams with the development of location-specific Knowledge Management plans and ensure these are integrated with the programme-wide strategy;
• Ensure all information required for DFID reports and reviews is collated and presented in agreed formats and support quarterly reporting to DFID;
• Maintain quality assurance standards for all programme products (including reports, booklets, manuals, leaflets, posters, banners, documentation, website and social media newsletters) and support quality assurance and dissemination of programme products;
• Support a robust and interactive programme website;
• Ensure communication products adhere to DFID guidelines;
• Provide effective team leadership and capacity building;
• Other duties as specified by supervisor and other assigned authorities.

Minimum Requirements

• Bachelor's Degree, or its International equivalent or higher in Communications, Media, English, Social Sciences, Public Health, Organisational Learning, International Development, or similar;
• At least seven years of professional experience in managing and implementing knowledge management and/or communications on a donor-funded health programme;
• At least five years of professional experience in managing DFID and/or international development organisation projects and staff;
• High level of skills and competencies, communicating development results to a wide range of stakeholders and audience
• Proficiency in the use of Microsoft office packages, Adobe Creative Suite, and other relevant packages
• Excellent report writing and inter-personal skills
• Proven experience in successful implementation of programs designed to strengthen the health sector at national and decentralized government levels;
• Specific technical expertise in at least one health systems strengthening technical area (e.g., health financing, health management information systems, human resources for health, supply chain, quality improvement, leadership & governance, etc.). Specific expertise in HRH preferred;
• Proven experience in DFID regulations and reporting per DFID guidelines preferred;
• Excellent oral and written communication skills in English; knowledge of Hausa and other local languages will be an advantage;
• Experience in working with key stakeholders in Nigeria, particularly in the North and Northeast regions strongly desired;

Remuneration
The following is a summary of fringe benefits provided by FHI 360 to eligible employees:

Core benefits:

• Comprehensive medical plans (PPOs)
• Dental insurance
• Vision coverage
• Group life and AD&D insurance
• Health savings account
• Long-term disability
• Medical and dependent care flexible spending accounts (FSAs)
• Dependent life insurance
• Business travel insurance
• Supplemental personal accident insurance
• Supplemental disability
• Life insurance
• Paid vacation, sick and parental leave
• 403(b) retirement plan
• Pension plan

Other benefits (will vary depending on work location):

• Public transportation program
• On-site fitness center
• Local credit union membership
• Health and wellness program
• Employee assistance program
• Qualified tuition programs (529 plans)
• Bicycle subsidy
• Legal assistance plan
• Pet insurance.