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  • Infrastructure Officer at Lohi Consulting

  • Posted on: 9 November, 2018 Deadline: 30 November, 2018
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  • Lohi Consulting provides management consulting services for businesses striving to excel and desiring to partner with solution providers in their quest to reach the pinnacle.

    Infrastructure Officer


    Job Description

    • The infrastructure officer will report to the Head, Technical Services.
    • He/she is to plan, direct, and coordinate the design, installation, and connectivity of computer systems and network infrastructure to ensure the stable operation of the organization’s IT assets.
    • This includes developing, configuring, maintaining, supporting, and optimizing all new and existing network hardware, software, and communication links.
    • This role is also responsible for telephone, data center, security systems and other electronic infrastructure.


    • Design and implement short- and long-term strategic plans to make certain network capacity meets existing and future requirements.
    • Develop, implement, and maintain policies, procedures, and associated training plans for network resource administration and appropriate use.
    • Practice network asset management, including maintenance of network component inventory, life cycle management and related documentation.
    • Establish service level agreements with end users.
    • Provides “ownership” of problem thru final resolution.
    • Plan, acquire, and coordinate installation of in-house and remote hardware and software across the organization’s network.
    • Conduct research and make recommendations on network products, services, protocols, and standards in support of network procurement and development efforts.
    • Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for IT projects and associated efforts.
    • Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
    • Negotiate with vendors, outsourcers, and contractors to secure network products and services.
    • Assess, approve, and administer all equipment, hardware, and software upgrades.
    • Manage and ensure effectiveness of servers, including e-mail, print, and backup servers, and their associated operating systems and software. Responsible for on-site and off-site data centers.
    • Manage and ensure optimal operation of all network hardware and equipment, including routers, switches, hubs, UPSs, and so on.
    • Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems.
    • Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent network activities.
    • Manage operational costs; conduct near- and long-term financial forecasts for expanded functionality/user base.
    • Test network performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure.
    • Test server performance and provide network performance statistics and reports; develop strategies for maintaining server infrastructure.
    • Oversee the administration of user accounts, permissions, and access rights in AD.
    • Direct and administrate a contingent of network analysts and technicians, and where necessary, conduct performance reviews and corrective action.
    • Provide guidance to junior members of the team.

    Formal Education & Certification:

    • Four-year university degree or Higher National Diploma required, preferably in the field of Computer Science or other related academic fields
    • 5 years of relevant work/management experience.

    Knowledge & Experience:

    • 5 years of experience managing and configuring enterprise-wide LANs, WANs, WLANs, VPNs, etc.
    • Exceptional knowledge of service and application delivery, as well as successful service level agreement accomplishments.
    • 2 years successful leadership of an infrastructure team.
    • Excellent knowledge of current protocols and standards, including Active Directory, Group Policies, MS Exchange, Core Switching/Routing, SSL/IPSec, SAN, Virtualization, Business Continuity, Disaster Recovery
    • Conversant with programming languages such as .Net, PHP.
    • Experience in interpreting the applicability of local and federal laws/regulations (including data privacy practices and laws) to company operations.
    • Hands-on experience troubleshooting hardware such as servers, routers, bridges, switches, hubs, modems, network interface cards, and so on.
    • Knowledge and understanding of system flow charts, data processing concepts, and
    • Telecommunications principles
    • Experience installing network cabling and telephony systems.

    Personal Attributes:

    • Demonstrated leadership and personnel management skills.
    • Good understanding of the organization’s goals and objectives.
    • Strong interpersonal, written, and oral communication skills.
    • Ability to perform general mathematical calculations for the purpose of creating needs assessments, budgets, and forecasting.
    • Able to conduct research into networking issues and products as required.
    • Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations.
    • Ability to present ideas in a user-friendly language.
    • Highly self-motivated and directed.
    • Keen attention to detail.
    • Proven analytical and problem-solving abilities.
    • Strong customer service orientation.
    • Experience working in a team-oriented, collaborative environment.

    Method of Application

    Applicants should send their CV to: using position applied for as subject of the email.

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