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  • Security Officer at Hilton Worldwide

  • Posted on: 5 November, 2018 Deadline: Not Specified
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  • Hilton Worldwide is one of the largest and fastest growing hospitality companies in the world, with more than 4,200 hotels, resorts and timeshare properties comprising more than 690,000 rooms in 93 countries and territories.

    Security Officer

     

    Job ID: HOT05QOD
    Brand Portfolio: Conrad Hotels & Resorts
    Employment Type: Part-time

    Job Summary

    • A Security Officer patrols, monitors, and observes security procedures to ensure a safe Guest and Member experience while investigating theft and managing instances of undesirable behaviour.

    What will I be doing?

    • As a Security Officer, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis, and managing undesirable behaviour to deliver a safe Guest and Member experience.
    • A Security Officer will also be required to investigate theft and support evacuation procedures.

    Specifically, you will be responsible for performing the following tasks to the highest standards:

    • Monitor and control staff entrances
    • Conduct regular searches of bags, etc. carried by members of staff and report discrepancies or violations immediately
    • Control the Goods pass out procedure for any items purchased, loaned, or otherwise legitimately obtained
    • Maintain system that monitors contractors working in the hotel in accordance with company health and safety policies
    • Responsible for checking goods received out of hours
    • Maintain system that records the issue and receipt of departmental keys
    • Operate, check and monitor the CCTV system
    • Patrol the hotel on a regular basis ensuring fire walks take place and are recorded
    • Ensure safe passage of cash transfers within the hotel
    • Support evacuation of the hotel during fire alarm situations
    • Monitor suspicious packages and be aware of bomb and terror threat procedures
    • Provide secure storage for guest oversized items
    • Ensure hotel facilities and function rooms remain secure and locked when not in use
    • Maintain the Security Log Book and Incident Reports
    • Investigate and report all allegations of theft, criminal damage and other incidents
    • Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations
    • Liaise with Police in the absence of Security Team Leader
    • Report any maintenance or hazard issues to the supervisor on duty
    • Adhere to all Health and Safety Regulations

    What are we looking for?
    A Security Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • High School Graduate or above
    • Good physical condition
    • At least two (2) years of law enforcement experience either on a Security Bureau or military training
    • Must be knowledgeable about fire procedures, disaster plan procedure, bomb threats and hotel evacuation procedures
    • Should be well versed in local law/government regulation
    • Absolute discretion and confidentiality regarding sensitive information
    • SIA trained and licensed
    • Positive attitude
    • Good communication skills
    • Good grooming standards
    • Ability to work under pressure, keeping calm in emergency situations
    • Ability to work on their own or in teams

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    • Previous experience in customer service environment
    • First Aid
    • Knowledge of P.A.C.E.
    • IT proficiency.

    Method of Application

    Interested and qualified? Go to Hilton Worldwide career website on jobs.hilton.com to apply

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