Waiter/Waitress at BWC Hotels

Job Description

• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
• Communicate with customers to resolve complaints or ensure satisfaction.
• Process customer bills or payments.
• Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
• Communicate dining or order details to kitchen personnel.
• Take customer orders.
• Prepare checks that itemize and total meal costs and sales taxes.
• Process customer bills or payments.
• Take orders from patrons for food or beverages.
• Take customer orders.
• Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
• Enforce rules or regulations.
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• Serve food or beverages.
• Present menus to patrons and answer questions about menu items, making recommendations upon request.
• Present food or beverage information or menus to customers.
• Clean tables or counters after patrons have finished dining.
• Clean food service areas.
• Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
• Prepare hot or cold beverages.
• Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
• Arrange tables or dining areas.
• Inform customers of daily specials.
• Present food or beverage information or menus to customers.
• Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
• Arrange tables or dining areas.
• Present food or beverage information or menus to customers.
• Stock service areas with supplies such as coffee, food, tableware, and linens.
• Stock serving stations or dining areas with food or supplies.
• Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
• Collect dirty dishes or other tableware.
• Schedule dining reservations.
• Assist customers with seating arrangements.
• Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
• Clean food preparation areas, facilities, or equipment.
• Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
• Serve food or beverages.
• Prepare foods for cooking or serving.
• Prepare hot or cold beverages.
• Escort customers to their tables.
• Assist customers with seating arrangements.
• Fill salt, pepper, sugar, cream, condiment, and napkin containers.
• Stock serving stations or dining areas with food or supplies.
• Garnish and decorate dishes in preparation for serving.
• Add garnishes to food.
• Describe and recommend wines to customers.
• Present food or beverage information or menus to customers.
• Provide guests with information about local areas, including giving directions.
• Provide customers with general information or assistance.

Rewuirements

• Education: High school graduate or equivalent. Must speak, read. Write, and understand the primary language used in the workplace. Must be able to speak and understand the primary language used by the guests who visits the hotel.
• Experience: minimum of 3 years hotel-related experience desired