IT Assistant at Global Profilers

Job Purpose
The candidate will be responsible for the installation, maintenance and smooth running of computer hardware, software and networks, ensuring users get maximum benefits from them

Responsibilities

• Assist IT Manager in Program integration, implementation and testing
• Manage company’s mainframes, servers, information technology and computer systems
• Meet with managers to discuss system requirements, specifications, costs and timelines
• Coordinate and liaise with contractors to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems
• Troubleshoot hardware, software and network operating systems
• Provide orientation to new users of existing technology
• Train staff about potential uses of existing technology
• Provide individual training and support on request
• Maintain current and accurate inventory of technology hardware, software and maintain log and/or list of required repairs and maintenance
• Make recommendations about purchase of technology resources
• Provide network access to all requiring staff
• Install, monitor and maintain Foolproof and passwords
• Installing and configuring computer hardware operating systems and applications
• Advise staff of security breach and/or change in password or security status

Key Skills and Attributes:

• Proficiency in Computer hardware, software, systems, programs, and network administration/installation
• Analytical and problem-solving skills
• Stress and Time management skills
• Problem-solving and Troubleshooting skills
• Ability to multi-task

Expectation/Qualities

• First Degree in Computer Science or any related Courses (B. Sc)
• Minimum of 3 years relevant experience on the job
• Evidence of continuous development
• Professional qualifications shall be added advantage

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