Destination Consultant at Finchglow Travels

Job Description

• We are looking to hire Destination Consultants responsible for selling, arranging and promoting holiday and travel products to clients by working with the Destination Manager.

Responsibilities

• Liaise with coach operators, airlines, hoteliers and resort representatives to get best prices and packages for clients
• Attend exhibitions and holiday shows
• Collect and provide comprehensive information and coordinate guest requests regarding hotel services, sporting events, attractions, restaurants, theater, airline, transportation tickets, limousine rentals, sightseeing tours and any other information of interest
• Handle reservations and obtain/issue tickets where applicable
• Responsible for researching and providing destination sites, including corporate and leisure locations
• Work with local and international tourist site to promote tour packages
• Assist clients with all products /Services rendered at Finchglow Holidays
• Make arrangements for transport, accommodation and tour activities
• Research on information about accommodation fares and ratings
• Reporting of activities performed on a weekly basis to the Destination Manager
• Contact hoteliers, check availability, produce quotes and present options to clients for booking
• Offering excellent customer service and build a rapport with clients
• Take enquiries from corporate clients regarding their local and international hotel requirements and services
• Ensure effective and efficient debt recovery from clients

Qualification & Experiences

• First Degree in a related field with a minimum of 2 years’ experience of working in a similar role
• Result Oriented & Target Driven
• Excellent verbal & written communication skills
• Highly innovative skills
• Customer profiling on the GDS i.e. Amadeus etc.
• Ability to relate to clients at various levels within their organizations using diplomacy and tact
• Excellent customer service delivery
• High proficiency levels with the use of Microsoft Office programs
• Ability to work under pressure and effectively multi-task while maintaining professional rapport with clients