Front Desk Officer at Adold Engineering Company Limited

Summary

• The Front desk officer will be responsible for handling front office reception and administration duties, including greeting and welcoming visitors, answering phone calls, notifying staff of visitor’s arrival, and setting up conferences/meetings.

Essential Duties and Responsibilities

• In addition to the general duties described above. Specific duties and responsibilities include the following:
• Welcome visitors by greeting them in person or via telephone;
• Attend to all visitor related queries and escalate complex queries where necessary;
• Notify the Admin Manager or the office security of any suspicious visitor(s) within the (front) office environment;
• Ensure reception area is tidy and presentable, with all necessary stationery and materials (e.g. pens, forms and brochures)
• Answer and forward phone calls as needed;
• Manage meeting rooms requests and allocations
• Perform other clerical receptionist duties such as photocopying, typing.
• Receive and dispatch mails/letters and other materials to the appropriate staff, office or unit;
• Manage the front office supplies and keep inventory of stock.
• Other duties as assigned.

Education, Skills and Experience

• Minimum of Bachelors degree in Business Administration, Office Management or any other related discipline.
• Proven work experience as a Receptionist, Front Office Representative or similar position in a structured organization
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude