Head, Research Strategy and Corporate Communication at Stresert Services Limited

Job ref: HRSCC
Location: Lagos

Responsibilities

• Ensure the bank is highly visible through cost effective media campaigns
• Advice the management on the company’s strategy views.
• Brand Management.
• Daily management and updating of all business information on the banks web site
• Arrange and manage events designed to promote the bank’s business (e.g. AGMs, Customer Fora, and Product Launches etc.)
• Internal communication to the banks stakeholder s through e-mails ;First City Voice and other agreed channels
• Daily newspaper review and posting on internet
• Tracking of relevant business information from the daily newspaper for future research activities
• Strategy
• Track development within the industry and report to management
• Generate papers for public presentation for the Chief executive and the chairman.
• Establish and maintain a formidable media relationship to douse all negative reporting.
• Consistently communicate the activities of the bank to its internal stakeholders
• Generate strong public awareness for the bank business through the media
• Ensure good media positioning for the bank and build strong image for the Chief Executive
• Maintain a positive public perception amongst the stakeholders

Key Perfomance Indicators

• Improved image perception among stakeholders
• Number of times the bank’s activities are mentioned in various newspapers
• Zero negative report
• Timely circulation of First City Voice, e-mails etc (One per Quarter)
• Quality relevance and frequency of information and reports
• External and internal surveys on brand quality, perception, and awareness
• Impact of information provided on the banks business and activities.
• Timeliness of information and reports
• Customers’ feedback
• Internal and external improved public perception of the bank Strong relationship with the media that douses all negative perception
• Strong image bank account for the CEO
• Strong media appearance of the CEO

Professional Requirements

• First degree in any business discipline
• Minimum of 8 years, with experience in brand management/ corporate communications