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  • Posted: Sep 11, 2018
    Deadline: Not specified
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    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional consultants offering top-of-the-line executive recruitment and selection services. We cater for the needs of a range of professionals seeking employment and work together to create effective solutions using our networks and strong client base.
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    IT QA Analyst (Infrastructure)

    Details:

    Key Reporting Relationships

    Administratively Reports to: Head, System & Network Administration

    Functionally Reports to: IT QA Supervisor

    Summary

    Assists in the evaluation, testing, and validation of IT systems and services. Assesses service levels and product performance to ensure they meet established quality standards. Documents issues and tracks status in designated systems. Develops or participates in the development of solutions to resolve problems.

    Key Responsibilities

      • Assists with evaluating, testing & validating all (internal/client-facing) IT systems and services to ensure continuous operations.
      • Assesses service levels and service performance to ensure they meet established quality standards.
      • Assist with the Development and implementation of quality assurance problem reporting processes and systems.

    • Analyzes deficiencies in service or performance and recommends product or service improvements to address problems.
    • Ensures that all other project/department milestones/goals are met.

      • Identifies solutions to resolve problems and makes recommendations for improvements to process, configuration, and products.

    • Documents issues and tracks status in designated systems.

    Requirements

    • Requires bachelor's degree in IT or related field.

    • Typically requires 1+ years experience in the related area as an individual contributor.
    • Extensive knowledge of the function and department processes.

    Method of Application

    All qualified candidates should send CVs to cv@ascentech.com.ng

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