Case Workers - GBV, CP, Protection at INTERSOS

Job site: Magumeri LGA
Status: Fulltime Report to: Protection Officer
Start Date: ASAP
Key responsibilities:
The case worker is responsible for assessing women and children’s immediate needs, developing immediate care and treatment goals, and implementing and monitoring women and children clients’ care action plans.
Responsibilities/duties:

• Maintain daily contact with the community based social workers/monitoring Officers to gather information on cases requiring support;
• Provide appropriate and timely case management by creating a climate of trust and care, conduct introduction and first intake assessment, case action planning and implementing the action plan steps, case follow up and case closure as per agreed standards;
• Provide basic emotional support (based on the IASC MHPSS guidelines pyramid) for each case and for their close family members, as required;
• Conduct individual assessments for the provision of material assistance, shelter kit and dignity kit or/and transportation costs for medical treatment, as required;
• Refer clients to appropriate services and when necessary directly accompany them to different service providers;
• Support the local NGO/CSO partner case workers to improve case management in
• target areas;
• Lead weekly internal case management meetings and make prompt reports/bring to the immediate attention any case of special/emergency needs to the Protection Officer;
• Conduct with the service mapping assessment in the target areas and support the development of referral systems with different service providers and the local NGO/CSO partner;
• Develop good relationships and coordination with service providers and community stakeholders to improve identification and provide adequate referral information;
• Plan and conduct service awareness with the Protection Officer and local NGO/CSO partner;
• Support the Protection Officer to prepare monthly report on activities and conduct site visits to verify and assess activity implementation and the quality of services
• clients are referred to;
• Identify and report gaps in the availability of services and quality of service provision for clients in the target areas.

Required Qualifications and Skills:

• Social work or Nursing degree/Diploma or previous experience as a social worker for an NGO;
• Minimum one year work experience with international/national NGOs and/or local authorities in the Nigerian context;
• Strong listening and empathy skills, as well as commitment to supporting women and children survivors/ at risk;
• Ability and motivation to work well with local authorities, local leaders and local community;
• Good cooperation skills, ability to work well independently and in a team;
• Good problem solving and social skills and creative, to think of alternative solutions;
• Stress-resilient to be able to cope with deadlines and complex problems;
• Strong organizational, interpersonal and communications skills;
• Computer literate (Word and Excel);
• Fluency in English, Kanuri and Hausa;
• Willing to work extra hours and available at the weekend for emergency cases.

PLEASE NOTE: Women are strongly encouraged to apply.