Human Resources Manager at Layer3

Job description

• The Human Resource Manager leads and directs the HR team to enable them to deliver a comprehensive HR service to the business. 
• S/He proactively advises on best practices and where necessary takes a hands-on role in dealing with case work.
• The incumbent, required to support the people management functions that underpin the business culture, must possess a professional and commercial approach to HR, coupled with the ability to deliver high employee satisfaction, appropriate development and reward for individuals.

Key responsibilities of the HR Manager:

•     Lead and direct the Human Resource team to deliver a comprehensive HR service to the business
•     Employee Relations: absence tracking and management, disciplinary and grievance management, dispute resolution, etc.
•     Measure employee satisfaction and identify areas that require improvement
•     Performance Management: coaching employees on performance management issues and processes
•     Learning & Development: providing guidance on development for managers and their teams
•     Training : Implementing the training and development agenda; identify areas that need attention and improvement
•     Recruitment & retention: managing talent and succession planning; taking overall responsibility for recruitment activity and campaigns
•     Reward, advice and support employees on company benefits
•     Policy & procedures: implementation of new HR  policies, procedures and processes
•     Ensure all company policies and procedures are up to date in line with current employment law. Ensure line managers are conversant with changes to any policies.
•     Working with senior managers, coaching them and advising on all people issues
•     Deal with complex disciplinary/grievance and HR issues, using HR and company knowledge evidencing appropriate decision making skills
•     Crafting of innovative business and people solutions that will make the work environment a fun, but conducive place to be
•     Managing priorities between casework and projects
•     Managing HR budgets

Desired Skills, Knowledge and Experience:

•     Proficiency in Core HR skill areas - HR Planning & forecasting, Talent Acquisition and Development, OD & Change Management; Career Management, Succession Planning, Compensation and Benefits, Performance Management, Rewards, Guidance and Counseling.
•     Proficiency in Visio, Excel, PowerPoint and other Microsoft office tools
•     Superb communication skills honed in business partnering/advisory roles
•     Experience of dealing with senior and sometimes challenging individuals
•     Ability to build rapport quickly with key members of the executive team.
•     Most be sociable and easy to function in an environment with predominant young employees
•     Ability to represent the Human Resource function as part of the bigger business picture
•     Confident directing HR and advising managers on all aspects of people management and development.
•     Demonstrable experience in managing TUPE, redundancy or other relevant HR projects
•     Strong understanding of Nigerian employment law
•     Bachelors Degree or Masters qualification in relevant discipline
•     CIPD or equivalent qualification
•     Minimum of 2 years working experience in a HR Managerial role
•     Experience in the IT/Telecom space will be considered an asset