Steward at British High Commission

Ref No: 18/18 LOS
Location: Lagos
Job Category: Foreign and Commonwealth Office (Residence and Support Staff)
Job Subcategory: Butler
Grade: A1 (L)
Type of Position: Permanent
Start Date: 1st October, 2018

Main Purpose of Job

• The main purpose of this job is to provide routine stewarding duties and support to the Residence Manager and Team

Roles and Responsibilities

• Act as cover for events at the Residence in the absence of the Residence Manager
• Daily general upkeep and cleanliness of the residential entertainment areas
• To keep pantry, drinks refrigerator, and cupboards well stocked at all times and maintain sufficient supplies of other household items, including caring for china and stock keeping silver, cutlery and glassware
• Conduct regular drinks stock valuation
• Check equipment daily to ensure they are in good working condition and promptly report any defects/malfunctions to the Residence Manager
• Understand and practice the principles of environmental stewardship
• Liaise with the Chef on drink requirements for proposed menu for functions
• Contact additional stewards as required once numbers agreed with residence manager
• Create floral arrangements for functions
• To work with the Chef on table setting and managing the food and beverage service
• Assist in the set up and break down of service areas for all special functions (buffet, barbecue, etc).

Essential Qualifications, Skills and Experience

• Fluency in written and spoken English;
• Knowledge and experience in Food and wine pairing
• Previous experience in (or at least good understanding of) events management and/or professional hospitality industry;
• Able to work accurately on own initiative without direct supervision, while keeping the team appropriately informed;
• Customer focus with ability to interact with contacts at all levels, both internal and external;
• Strong interpersonal and communication skills;
• Courteous and discreet manners;
• Ability to prioritise, effectively manage and multitask;
• Excellent organisational and administrative skills, with an eye for detail.

Desirable Qualifications, Skills and Experience:

• Flexibility to work evenings (and occasionally at weekend events);
• Good IT skills and working knowledge of Microsoft Office;

Required Competencies:

• Changing and Improving, Delivering Value for Money, Managing a Quality Service, Delivering at Pace

Starting Monthly Salary

• N315,328.

Other Benefits and Conditions of Employment 

• Conditioned working hours are 37 hours per week gross with TOIL (Time-off in Lieu) granted for hours worked in excess of this. Normal working hours are Mon-Thur 07:30 – 15:30 & 07:30 – 12:30 Friday, however regular evening and some weekend working will be required, with Time Off in Lieu given as necessary.