Community Mobilization and Behaviour Change Communication Officer at Save The Children

Reports to: State Team Leader

Role Purpose

• The Community Mobilization and Behaviour Change Communication Officer will be responsible for the coordination, monitoring and supervision of the community based promotion and mobilization activities related to the infant and young child feeding and Nutrition BC.

Key Areas of Accountability
Organise Stakeholders participation, sensitisation and advocacy:

• Coordinating the development of communications materials and participate in their review and comment on print and electronic media materials including scripts, posters, leaflets, video/audio recordings
• Ensure strong link with state, local government and community stakeholders
• Work closely with Health and Nutrition Advisor to design and deliver communications interventions that facilitate behaviour change amongst target groups across the focal LGAs
• Support and mentor community mobilization assistants to carry out their activities on community sensitization, mobilization, IYCF and Nutrition BCC activities
• Lead on planning and implementation of feedback mechanisms with leaders, communities and beneficiaries
• Keep records of supervision and actions taken from own activities and activities of the CMA
• Link with other organisations present in the area for coordination and sharing lessons learned.
• Plan logistics and materials needs for the activities to be carried out
• Be responsible for the strengthening and coordination of complain and response mechanism (CRM) activities working with the CRM coordinator
• Relationship building negotiation and problem solving with authorities, communities and Mobilizers/Volunteers
• Work with the Advocacy and mobilization Advisor, State team leader (STL) and other technical program staff to conduct BCC needs assessment and assist with designing, pre-testing and finalizing drafts of BCC materials under the guidance and direction of the social protection advisor

Monitoring and evaluation of Community Mobilisation and Nutrition BCC activities:

• Prepare a monthly plan or field activities
• Ensure timely collection, compilation and analysis of quality data as well as production of quantitative and qualitative reports regarding all CM activities (by SC staff and CV)
• Produce case studies related to CM, at least one per quarter or as per line manager’s request
• Identify the problems in the implementation process and propose solutions
• Evaluate regularly the impact of the activities and propose changes for improvement
• Prepare activities’ reports

Skills and Behaviours (our Values in Practice)
Accountability:

• Accuracy and timeliness in all areas of responsibility
• High level of accuracy in work, and ability to analyse complex sets of relationships and situations
• Holds self and others accountable

Ambition:

• Creating best-in-class EA function
• Future-orientated, thinks pro-actively

Collaboration:

• Working effectively with stakeholders to achieve common goals
• Excellent communication and interpersonal skills
• Builds and maintains effective relationships, with their team, colleagues, members and external partners
• Approachable, good listener, easy to talk to

Creativity:

• Designing more effective admin systems
• Willing to take disciplined risks

Integrity:

• Honest, encourages openness and transparency, demonstrates highest levels of integrity.

Skills & Experience
Administrative & General Skills:

• At least 3 years of experience on community mobilization
• Previous experience with other local and international NGOs
• Experience in Nutrition and community based programmes,
• Computer literacy (MS Word, MS Excel, MS PowerPoint)
• Fluency in English and Hausa, spoken and written
• Ability to work in partnership with government and other NGO’s staff
• Good interpersonal skills
• Ability to work within a team setting
• Independence, adaptability and flexibility
• Excellent comunicación skills

Working Conditions:

• Ability and willingness to travel to projects and stay in basic conditions when necessary