Receptionist at Health Communication Capacity Collaborative (HC3)

Advert Code: REPT160818
Location: Abuja
Reports to: Senior Administrative Officer II

Summary

• The Receptionist will be responsible for handling front office reception and administration duties, including greeting and welcoming visitors, answering phone calls, notifying staff of visitor’s arrival, and setting up conferences/meetings.

Essential Duties and Responsibilities
In addition to the general duties described above. Specific duties and responsibilities include the following:

• Welcome visitors by greeting them in person or via telephone;
• Attend to all visitor related queries and escalate complex queries where necessary;
• Assist to maintain security by monitoring the guest logbook and issuing visitor badges;
• Notify the Admin Officer II-Safety and Security or the office security guards of any suspicious visitor(s) within the (front) office environment;
• Ensure reception area is tidy and presentable, with all necessary stationery and materials (e.g. pens, forms and brochures)
• Answer and forward phone calls as needed;
• Manage meeting rooms requests and allocations
• Set up conference/meeting rooms as needed including electronic presentations;
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
• Receive and dispatch mails/letters and other materials to the appropriate staff, office or unit;
• Assist with office logistics arrangements as needed;
• Manage the front office supplies and keep inventory of stock.
• Other duties as assigned.