Technician at Sun King (Formerly Greenlight Planet)

Reporting to: Associate Manager, Operations (Nigeria)

The Role

• The role requires working closely with various internal and external stakeholders across functions like Sales, Marketing, Finance, Clearing and warehousing agents to provide seamless supply chain and operations across Nigeria.
• The incumbent shall be based in Lagos, Nigeria. The role may involve a travel of about one 2-4 days every month.

Key Responsibilities

• Repair, service and harvesting of Sun King products in the service centre and on field assignments.
• Follow laid-down ISO repair procedures on every day repair job.
• Provide technical assistance to customers and fellow energy officers.
• Do on-site installation of Sun King units upon assignments.
• Setup, clean, operate and test units before releasing all repaired item.
• Perform client education on the functionality of the items repaired and serviced.
• Assist the DTV EasyBuy staff when needed at the Service Centre in fault explanation to customers.
• Follow laid down MOT (means of testing) activities.
• Ensure compliance with RTAT (return turnaround time) activities and follow-through set of instructions.
• Maintains records of performance reports.
• Excellent communication skills & energy and the ability to handle challenges and rapid growth
• Any other duties as assigned.

Requirements
The ideal candidate:

• Education Qualification: Graduate
• Work Experience: Experience in Handling Electrical and Electronics hardware repair work.
• Minimum 2 years’ experience.
• Minimum College/ Vocational Technical diploma in electronics/ computer electronics/ electronics engineering
• Proficiency certificate/ICDL in Microsoft office suite
• Excellent oral and written communication skills as well as the ability to follow instructions
• Ability to establish and maintain cooperative working relationships with those contacted during work, including Sun King clients
• Good analytical & time management skills
• NITA/ERC certification will be considered as an added advantage.