Deputy Workshop Manager at Siemens

Job ID: 70563
Location: Port Harcourt, Rivers
Job Family: Customer Services
Organisation: Power Generation Services
Experience Level: Experienced Professional
Job Type: Full-time

Position Overview/Summary

• This position is responsible for assisting & providing leadership and direction to the Service Centre personnel.
• The Deputy Workshop Manager works closely with the Repair Centre Manager to ensure Siemens goals and objectives are met and accomplished.
• This position is also responsible for setting strategies to grow the Services business.

Position Responsibilities and Duties
Key Responsibility 1: Safety, Quality, and the Environment:

• Responsible for creating a safe and friendly work environment
• Responsible for ensuring quality and safety companywide and ensuring environmental policies are being followed by all personnel
• Works safely and adheres to all policies and procedures
• Responsible to attend and participate in all safety meetings
• Responsible for completing Safety Reporting (i.e.: BBAs), ensuring Services Team completes required Safety Reporting, and correcting any safety concerns observed
• Understands and adheres to the Siemens safety culture and environment
• Responsible for supporting Services Team by understanding processes and provide training on job flow processes and systems
• Ensures Services Team is following proper processes and procedures in completion of work
• Coordinates manpower for the Repair Centre including shop personnel and support personnel
• Manages tracking of project execution schedule
• Identifies new equipment requirements to improve efficiency and AFE creation
• Responsible for ensuring Services Team follows local and corporate policies and procedures
• Evaluates shop assessments and ensures and Workshop Technicians are completing appropriate paperwork
• Responsible for tracking on-time deliveries and ensuring client quality specifications are being adhered to
• Responsible for understanding of the margins and expectations of the different product lines
• Responsible for the liaison with clients and Siemens and is directly involved in improving relationships with customers as needed
• Responsible for ensuring communication on technical requirements of repairs are of high standard and meeting both internal and external customer needs
• Involved directly in Client discussions, as required
• Facilitates quality and safety discussions with clients.

Position Qualifications (Required and Preferred)
Required:

• Bachelor's degree minimum, preferably in a Mechanical Engineering discipline or related field
• 5 years of related industry experience required
• Computer knowledge (Word, Excel, MS Office, Explorer, and Adobe Acrobat)
• Familiarity and experience with reciprocating, rotating equipment and gas turbine repairs is an advantage
• Strong interpersonal skills
• Strong communication skills, both written and verbal
• Strong decision making skills with the ability to make difficult decisions
• Familiar with invoicing practices with an understanding of margins and quoting

Preferred:

• Excellent customer liaison and relationship skills
• Ability to empower and motivate staff
• Excellent performance management skills