Officer, IT Data Processing at Stanbic IBTC

Job ID: 33999
Location: Lagos
Job Sector: Banking

Job Details

• Group Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production

Job Purpose

• To process data by running End of day activities on application systems, take backup of databases, generate reports, print and circulate.
• Ensure that all work request / incidents logged in Remedy are responded to and resolved within the agreed time frame. Also ensure that calls are escalated and communicated to the required support area and user.
• Bank’s Data Centres (Live and DR) management.
• Provide high level competency with regard to application systems monitoring

Key Responsibilities/Accountabilities
Key Responsibilities:

• Ensure smooth Run and Support End of day processing & End of month processing on Finacle core, Finacle ODS, HP&L & MOD etc.
• Ensure that backups of application databases are done as stipulated in the backup policy and loaded into disaster recovery site.
• Ensure timely handling of System / Technical Job request logged in remedy e.g. System issues, new report request etc
• Cycle time to resolve issue assigned by the Helpdesk.
• Ensure the timely transfer of SWIFT messages, GBM, HPL, MIS, and Adaptiv files on a daily basis.
• Administer the Data Centre and Disaster Recovery Centre.
• Monitor and Report all the activities at the Data Centre.
• Ensure that there is no service disruptions at all times.

Preferred Qualification and Experience

• Minimum of first degree or its equivalent in numerate or semi-numerate disciplines such as engineering, computer sciences, statistics, mathematics,
• Professional qualification will be an added advantage eg SQL.
• Minimum of 2 year post qualification experience
• Information Technology - IT Operations
• 1-2 Years Experience in Finacle Banking Application and extensive knowledge of SQL

Knowledge/Technical Skills/Expertise
IT Support:

• Ability to provide optimal IT support to departments to help facilitate meeting of the Bank's objectives.

Documenting:

• Ability to document information pertaining to information systems and or process and operational specifications.

Data Analysis:

• Ability to analyse statistics and other data, interpret and evaluate results, and create reports and presentations for use by others.

IT Knowledge:

• Possesses a deep and broad knowledge base in fundamental IT technical skill sets. Stays informed on emerging trends.