Jobs at Rexworth Engineering Services

Job Description

• We are looking to hire an experienced field service technician to look after the service and maintenance needs of our customers.
• As a field service technician, you will be required to travel to client locations, install new equipment, respond to service requests, troubleshoot equipment issues, and provide technical training on company equipment.
• To ensure success as a field service technician, you should have excellent troubleshooting skills, plenty of field experience, and the ability to adapt to a changing work schedule.
• Ultimately, a top-level field service technician efficiently manages all service callouts, providing high-quality service and repairs for any job size.

Field Service Technician Responsibilities:

• Responding to customer callouts and field dispatches.
• Meeting with the customer to determine the nature of the service or repair.
• Conducting routine equipment servicing out in the field.
• Inspecting and troubleshooting equipment failures.
• Repairing equipment and replacing faulty parts.
• Installing and testing new equipment.
• Providing preventive equipment maintenance.
• Providing technical training on new equipment installations.
• Maintaining equipment stock in the company vehicle.
• Completing job reports.

Field Service Technician Requirements:

• OND/HND or its equivalent in Engineering/ Related Technical field.
• Proven work experience as a field service technician. Knowledge of automated packaging machines, Industrial Coding/ marking systems or electronic gadgets will be an added advantage.
• Relevant technical certificate.
• Ability to travel and work according to a changing schedule.
• Excellent time management skills.
• Mechanical and electrical skills.
• Ability to problem-solve.
• Good communication and training skills.
• Physically fit and able to work with heavy equipment.

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Job Description

• We are looking for an enthusiastic technical sales executive to join our growing team. In this role, you will be required to source new customers and business contacts, demonstrate the technical features of our products, drive sales, and maintain strong customer relations.
• To ensure success as a technical sales executive, you should have strong knowledge of technical and scientific products, a passion for sales, and the ability to travel.
• Ultimately, a top-class technical sales executive drives business by understanding the needs of the client and providing them with the right product choices.

Technical Sales Executive Responsibilities:

• Sourcing potential new customers.
• Maintaining regular contact with existing customers.
• Traveling to the customer's location to talk about our product range.
• Demonstrating the technical features and benefits of our products.
• Advising customers on technology upgrades and related products.
• Composing tender documents and customer proposals.
• Generating purchase orders and sales receipts.
• Maintaining strong customer relations.
• Attending product training courses and seminars.
• Meeting sales targets.

Technical Sales Executive Requirements:

• HND/ BSC in business administration, Engineering or related field.
• Previous experience as a sales executive.
• Strong knowledge of scientific and technical products.
• Excellent interpersonal skills.
• Digital marketing skills.
• Professional and friendly demeanor.
• Strong communication skills.
• Good knowledge of computer systems and Office Software.
• Ability to meet sales and commission targets.
• Ability to travel.