Field Service Technician at Rexworth Engineering Services

Job Description

• We are looking to hire an experienced field service technician to look after the service and maintenance needs of our customers.
• As a field service technician, you will be required to travel to client locations, install new equipment, respond to service requests, troubleshoot equipment issues, and provide technical training on company equipment.
• To ensure success as a field service technician, you should have excellent troubleshooting skills, plenty of field experience, and the ability to adapt to a changing work schedule.
• Ultimately, a top-level field service technician efficiently manages all service callouts, providing high-quality service and repairs for any job size.

Field Service Technician Responsibilities:

• Responding to customer callouts and field dispatches.
• Meeting with the customer to determine the nature of the service or repair.
• Conducting routine equipment servicing out in the field.
• Inspecting and troubleshooting equipment failures.
• Repairing equipment and replacing faulty parts.
• Installing and testing new equipment.
• Providing preventive equipment maintenance.
• Providing technical training on new equipment installations.
• Maintaining equipment stock in the company vehicle.
• Completing job reports.

Field Service Technician Requirements:

• OND/HND or its equivalent in Engineering/ Related Technical field.
• Proven work experience as a field service technician. Knowledge of automated packaging machines, Industrial Coding/ marking systems or electronic gadgets will be an added advantage.
• Relevant technical certificate.
• Ability to travel and work according to a changing schedule.
• Excellent time management skills.
• Mechanical and electrical skills.
• Ability to problem-solve.
• Good communication and training skills.
• Physically fit and able to work with heavy equipment.