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  • Vacancy in a Fast Growing Insurance Company

  • Posted on: 21 August, 2014 Deadline: 26 August, 2014
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  • Stresert Services Limited - Our client is an insurance company seeking to hire a Smart, Reliable and Confident candidate for the position of a Front Office Executive in its Port Harcourt Office.

    Front Office Executive


    Job Summary:
    The ideal candidate will act as the first point of contact on behalf of the company; Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitors’ arrival; Maintains security and telecommunications system.

    Detailed Job Duties:

    •     Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
    •     Directs visitors by maintaining employee and departmental directories; giving instructions.
    •     Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
    •     Maintains safe and clean reception area by complying with procedures, rules, and regulations.
    •     Schedule and maintain appointments diary.
    •     Coordinate incoming and outgoing mails, packages, and deliveries.
    •     Supply information regarding the organization, products, services and policies to clients on enquiry.
    •     Deals with compliant tactfully, calmly and politely
    •     Reports and document issues for resolutions.
    •     Other important functions are Supervisor support, office harmony, crisis handling, office morale, customer service.
    •     Any other duty as assigned from time to time.

    Desired Qualities:

    •     The Idle candidate should have superior organizational skills, be self-motivated, resourceful, detail-oriented, and energetic. Must be a team player and have outstanding writing, editing, data entry and proofreading skills.
    •     Excellent communication and interpersonal skills, and the ability to prioritize and handle multiple client/project queries at a time, are essential.

    Qualification, Skills & Other Requirements:

    •     OND
    •     Must have at least 2 – 3 years front office experience.
    •     Must possess Telephony Skills, Good Verbal Communication, Multitasking Skills, Good Administrative Skills, Microsoft Office Skills and Listening Skills. Professionalism, Customer Focus, Organising, Informing, and Pressure Handling abilities are very essential.
    •     Candidate is expected to have thorough knowledge of the insurance sector and its frame works to answer enquires correctly.
    •     Candidate is also expected to be aware of the roles of other office employees for smooth referrals on enquire.

    Method of Application


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