• Ongoing Recruitment at Wakanow.Com

  • Posted on: 19 August, 2014 Deadline: Not Specified
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  • Wakanow.com is Nigeria’s leading online travel company that provides customers with everything they need to research, plan and purchase a trip locally and globally.

    Wakanow.com offers travelers the cheapest available fares for flights, hotel reservations, airport pickups, visa assistance, vacation packages and many other travel services from a broad selection of partners.

    Training Specialist

     

    Responsibilities

    •     Conducts induction programme for newly recruited employees
    •     Coordinates Management development programmes for staff
    •     Participates in Planning and coordination of both in-house and external Training programmes for wakanow.com staff
    •     Conducts periodic Training Needs Assessment and recommend training based on need for Wakanow.com staff
    •     Conducts Training on new Products and Services for Wakanow.com staff
    •     Participates in User Acceptance Tests and surveys for new products and services
    •     Conducts  Sales and Customer Service Training for Wakanow.com staff
    •     Conducts weekly Training for newly registered Wakanow Affiliates (travel agents)
    •     Produces timely reports on all training programmes.

    Desired Skills and Experience

    •     Possession of at least a good degree from a recognized university.
    •     2-4 years experience in Human Resource Training in a service industry
    •     Proficiency in MS PowerPoint, MS Word, MS Excel etc.
    •     Work experience in the travel and tourism industry is an advantage
    •     Experience in human capacity development in a top-rated IATA Training school is an advantage.
    •     Demonstrable competence in training delivery mastery
    •     Experience in sales training and customer Service training
    •     Experience in curriculum development  and training content development
    •     Experience in development of training manuals
    •     Possession of motivational, coaching, counseling, analytical, research and people management skills
    •     Experience in working with Amadeus and conducting Training in Amadeus GDS is an added advantage
    •     Ability to take initiative, result-oriented, enthusiastic, self-disciplined and possession of positive attitude

    Method of Application

    Interested and suitably qualified candidates should click here to apply online.

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