Job Openings at Mercy Corps

Reference Number: MDG/HUMOPS/2019/00081
Location: Ngala, Borno

Program / Department Summary

• Mercy Corps Nigeria’s humanitarian program aims to provide assistance to populations affected by the crisis in Northeast Nigeria. With funding from humanitarian donors including OFDA, FFP, EU, and ECHO the humanitarian programs engage in several interventions including but not limited to food assistance, non-food items, protection, livelihoods, WASH and capacity building of humanitarian response actors.
• Mercy Corps is scaling-up and expanding its humanitarian response in Northeast Nigeria to reach more beneficiaries with additional assistance in a wider geographic area.

General Position Summary

• The Gender and Protection Program Officer is responsible for assisting in the implementation of Protection sector activities including the mobilization of women’s groups, training on topics such as psychological first aid, and sexual and gender-based violence (SGBV), and the validation of referral pathways in Borno state, Northeast Nigeria.
• With the support of the Senior Program Officer, s/he will also advise and build capacity of other sector teams on gender and protection mainstreaming and best practices.
• S/he will report directly to the Protection & Gender Senior Program Officer and will work closely with other sectors.

Essential Job Functions

• Oversee the implementation of protection activities and ensured adequate gender mainstreaming across program field locations;
• Develop activity work plans and manage day-to-day activity implementation related to gender and protection;
• Ensure that program implementation mainstreams gender and protection in coordination with other sectors in line with best practices;
• Ensure that beneficiaries are effectively targeted according to vulnerability criteria;
• Lead where necessary community meetings to identify gender related priorities and protection concerns.
• Establish and maintain effective program reporting, and monitoring and evaluation systems (to track, analyze and report on results) for both internal and external use;
• Integrate community approaches, protection mainstreaming, gender sensitivity and capacity building into all activities as appropriate;
• Ensure program filing system is in place, adheres to internal and donor regulation and filing is regularly maintained;
• Adhere to all MC policies related to security, operations and transport/ logistics information related to programming.
• Support orientation for all new staff on MC guidelines on gender and protection mainstreaming. If necessary, organize capacity building sessions for other sector staff on gender and protection.
• Provide weekly field reports, capturing activities progress, lessons learned, success stories on the project as well as general situation and community updates and needs.
• Report on any problems encountered in the field such as project participant complaints, local authority interference, and security threats to MC staff and activities. Coordinate with MC Security Officer and Gender & Protection Senior Program Officer on any threats to MC staff and activities.
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
• Other duties as assigned.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Accountability:

• Supervisory Responsibility: Gender and protection Program Assistants
• Reports Directly To: Senior Gender and Protection Program Officer
• Works Directly With: Finance, Program, MEL, and Operation Teams.

Requirements, Knowledge and Experience

• BA/S in relevant field required;
• 3 years of experience working on the development, implementation, administration and compliance of a field-based international development or humanitarian program; general gender and protection mainstreaming experience & knowledge required.
• Experience working with multiple stakeholders to identify beneficiaries according to criteria required.
• Experience with conducting gender analysis, protection assessments, monitoring and evaluation and other learning efforts required.
• Experience representing the organization and its interests to a diverse range of local and international government officials, local civil society organizations, other international organizations, the media and the public.
• Commitment to renewing and maintaining knowledge of best practices
• Demonstrated strengths in analytical skills, monitoring and evaluation, and report writing
• Strong interpersonal, intercultural and communication skills
• Excellent oral and written skills and computer skills
• Fluency in English and Hausa is required.

Success Factors:

• The successful candidate will have a can-do attitude. Ideally s/he will be very committed and willingness to learn and work in remote locations. S/he is a problem solver, an effective community mobilizer who is adept in successfully dealing with issues of complexity. S/he is an active listener and contributor, working to create a strong team share ideas and learn.
• Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

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Reference Number: MDG/HUMOPS/2019/00080
Location: Damboa, Borno

Program/Department Summary

• Mercy Corps Nigeria’s humanitarian program aims to provide assistance to populations affected by the crisis in Northeast Nigeria. With funding from humanitarian donors including OFDA, FFP, EU, and ECHO the humanitarian programs engage in several interventions including but not limited to food assistance, non-food items, protection, livelihoods, WASH and capacity building of humanitarian response actors.
• Mercy Corps is scaling-up and expanding its humanitarian response in Northeast Nigeria to reach more beneficiaries with additional assistance in a wider geographic area.

General Position Summary

• The Gender and Protection Program assistant is responsible for assisting in the implementation of Protection sector activities including the mobilization of women’s groups, supporting the training on topics such as psychological first aid, and sexual and gender based violence (SGBV), supporting the master trainers in communities in ensuring referrals are done in a coordinated and appropriate ways.
• With the support of the Senior Program Officer, s/he will also advise and build capacity of other sector teams on gender and protection mainstreaming and best practices.
• S/he will report directly to the Protection & Gender Senior Program Officer and will work closely with other sectors in the respective filed offices.

Essential Job Functions

• Support the implementation of protection activities and ensured adequate gender mainstreaming across program field locations;
• Facilitate monthly review meetings with Master Trainers, Mentors, Coordinators and the community across Damboa implementation sites
• With support from the Gender and Protection Officer, SPO and Program Manager, Hadin Kai and Program Manager OFDA, ensure that program implementation mainstreams gender and protection in coordination with best practices;
• Provide weekly field reports, capturing activities progress, lessons learned, success stories on the project as well as general situation and community updates and needs.
• Lead where necessary community meetings to identify gender related priorities and protection concerns.
• Establish and maintain effective program reporting and planning with Mentors and Coordinators
• Support the Gender and Protection Officer, SPO and Program Manager, Hadin Kai and Program Manager OFDA in integrating community approaches, protection mainstreaming, gender sensitivity and capacity building into all activities as appropriate in specific locations
• Ensure program filing system is in place, adheres to internal and donor regulation and filing is regularly maintained;
• Support MEL and program teams in conducting routine quality checks, monitoring, supervision and endline evaluation and other duties as assigned.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
• Supervisory Responsibility: None
• Reports Directly To: Gender & Protection Senior Program Officer
• Works Directly With: Finance, Program, MEL, and Operation Teams.

Requirements, Knowledge and Experience

• Bachelor's or its equivalent in Social Sciences in relevant field required;
• 1 year of experience working on the development, implementation, administration and compliance of a field-based international development or humanitarian program; general gender and protection mainstreaming experience & knowledge required.
• Experience working with multiple stakeholders to identify beneficiaries according to criteria required.
• Committed to humanitarian work and principles
• Willingness to conduct gender analysis, protection assessments, monitoring and evaluation and other learning efforts required.
• Experience representing the organization and its interests to a diverse range of local and in local civil society organizations.
• Commitment to renewing and maintaining knowledge of best practices
• Demonstrated strengths in analytical skills, monitoring and evaluation, and report writing
• Strong interpersonal, intercultural and communication skills
• Excellent oral, written and computer skills required
• Fluency in English; fluency in Hausa, Kanuri and Marghi is required.

Success Factors:

• The successful candidate will have a can-do attitude. Ideally s/he will be very committed and willingness to learn and work in remote locations. . S/he is a problem solver, an effective community mobilizer who is adept in successfully dealing with issues of complexity. S/he is an active listener and contributor, working to create a strong team share ideas and learn.
• Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

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Location: Maiduguri, Borno
Job Type: Internship
Job Field: Administration / Secretarial Internships / Volunteering
Dates of Internship: 2nd December, 2019
Length of Internship: 2 Months
Interns Supervisor & Contact Information: Admin Officer

Project Description

• The Admin/Receptionist Intern will be based in Maiduguri and will work under the direct supervision of the Admin Officer to support operations process of MC Nigeria
• The successful candidate will undertake administrative duties working in close collaborations with other operations team members as well Programs.

Learning Objectives
At the end of the Internship period, the intern should have acquired the following skills and knowledge:

• Learn to manage relationships with external stakeholders
• Demonstrate understanding for discharging administrative functions
• Understand Mercy Corps processes.

Deliverables:

• Attend to all walk in and expected guests of Mercy Corps
• Answer all incoming correspondents and dispatch to recipients
• Monitor daily usage of office supplies/utilities and take stock on a monthly and quarterly basis
• Log in all Travel Advance Request and support in making travel logistics arrangement for both National and expatriate staff
• Collate monthly office supply (stationaries) requisition and distribute items to departments
• Prepare Payment requests
• Assist the Administrative officer to prepare required paper work within the department
• Make visa enquiries from embassy on behalf of staff
• Carry out any other duties as may be assigned.

Qualifications

• A B.Sc or HND in Business related field is essential
• A demonstrated ability to multitask and process information into action in a timely manner
• Ability to use the following Microsoft Productivity tools Excel and Word
• Fluency in English Language.

Working Conditions

• The intern will be expected to work 40 hours a week
• The intern will be paid a monthly allowance of N60,000
• Intern will remain responsible for all costs associated with his/her Internship in Mercy Corps Nigeria
• Mercy Corps Interns and Volunteers represent the agency both during and outside of work hours and are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

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Reference Number: MDG/HUMOPS/2019/00082
Location: (Maiduguri and Biu) Borno
Works Directly With: Other program Officers and assistants in the program

Program / Department Summary

• The MAIDA programme will directly support the recovery of at least 70,000 women, men, girls and boys who are returnees, IDPs and members of host communities affected by the Boko Haram insurgency in southern and central Borno State. The objective of MAIDA is to increase the social cohesion and resilience to economic, social and climate related shocks in Borno State in an environmentally-conscious way. Four interrelated and mutually reinforcing intermediate outcomes will contribute to achieving this objective. First, MAIDA will restore and improve rural livelihoods in an ecologically sustainable manner by enabling households to take advantage of existing and new agricultural market opportunities.
• In parallel, adolescents and youth will be empowered as economic actors in their communities through access to employment, diversified livelihood opportunities, vocational training and business development initiatives. These outcomes will be reinforced by improved access to social protection and community-based services for women, youth, adolescent breadwinners and other at-risk groups.
• Finally, overall, social cohesion will be strengthened within and between conflict-affected communities and environmental resource; management will be improved in areas of displacement and return.
• Sectors of intervention will include market-led and climate-smart livelihood and employment opportunities, vocational training for youth, social and economic protection and community reintegration and peacebuilding. Economic recovery activities will build resilience through Making Markets Work for the Poor (M4P) market systems-based models, reducing poverty by enhancing the ways that poor and vulnerable households interact with markets.

General Position Summary

• The Programme Assistant, Youth Livelihood is a program administrator that supports the planning and administration of Vocational activities under output two of the MAIDA programme. The Program Assistant will be responsible for supporting activities in the intervention communities of MAIDA program.
• S/He will be responsible for supporting the implementation of strategic, impactful, and high-quality programming. The program Assistant will report to the Youth Livelihood Programme Officer MAIDA, and work collaboratively with fellow program staff.
• S/he will work extensively with other sectors of the project to ensure that all activities are implemented successfully and timely.

Strategy and Vision:

• Support opportunities for innovative action and create an environment where alternative viewpoints are welcomed.
• Support organization activities to secure resources for programs and convince stakeholders to provide support.

Essential Job Functions

• Provide administrative and program support to Vocational programme officer and senior programme officer to implement the program successfully.
• Facilitate community mobilization activities to support targeting beneficiaries and improve Vocational Training Interventions knowledge, attitudes and practices.
• Support Identification, selection of beneficiaries among the vulnerable displaced people and host communities that have been affected by the insurgency interpreting in local dialect to the beneficiaries and community leaders the general program concept form.
• Support community livelihood needs assessments as at and when due
• Support training session in the field
• Support selection of beneficiaries
• Adherence to all MC policies and procedures as outlined in MC policies and procedure manuals;
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in country of operation;
• Lead on program administrative task such filling, photocopying, scanning and printing
• Other duties as assigned.

Security:

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically
• to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Accountability:

• Supervisory Responsibility: None
• Reports Directly To: Program Officer Youth Livelihood

Requirements, Knowledge and Experience

• University degree, HND in Arts, Natural, Social Sciences, or equivalent preferred.
• 2-3 years of experience working in the development sector, or humanitarian program; general program management experience required.
• Knowledge of office administration and project management cycle
• Prior experience implementing distributions is required, preferably in a non-camp setting. Experience with cash/voucher distributions strongly preferred.
• Experience working with multiple stakeholders to identify beneficiaries according to criteria required.
• Experience with conducting assessments, monitoring and evaluation and other learning efforts required.
• Experience representing the organization and its interests to a diverse range of local and international government officials, local civil society organizations, other international organizations, the media and the public.
• Commitment to renewing and maintaining knowledge of best practices.
• Demonstrated training and facilitation experience
• Ability to work under pressure
• Demonstrated strengths in analytical skills, monitoring and evaluation, and report writing
• Strong interpersonal, intercultural and communication skills
• Excellent oral and written skills and computer skills
• Fluency in English and in Hausa is required.

Success Factors:

• Strong Work Ethic, having the ability to learn the most efficient way of learning the most efficient way to complete tasks and finding ways to save time while completing daily assignments. Dependability and Responsibility, having the ability to come to work on time, are there when they are supposed to be, and are responsible for their actions and behavior. Adaptability, being adaptable and maintaining flexibility in completing tasks in an ever-changing workplace. Mercy Corps team members represent the agency both during and outside work hours.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Living Conditions / Environmental Conditions:

• The positions are to be based in Maiduguri and Biu in Borno State, Nigeria with travels to other field locations when required.