Jobs at Zerofinance Limited

Job Type: Internship

Job Description
Zerofinance Limited is recruiting suitably Telesales Agents for a 4-month paid internship. Components of the program include:

• Hands-on experience working as a member of a specific department and team.
• Cross-functional departmental exposures within the office.
• Exposure to other business areas to ensure full understanding of the company’s structure and strategy.
• End of program assessment/interview to get absorbed into the company as a full time employee.

Your job as a Telesales Agents is to:

• Give customers the best options on their purchase
• Give product information Increase our sales via varied communication channels
• Responsibilities Respond to customer questions in a timely manner either via phone, email and chat
• Attract potential customers by answering questions/suggesting information about our products and services Include a sale speech in every interaction with customer and contact proactively customers to increase sales.
• Resolve product or service problems by clarifying the customer's complaint determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Challenge and influence the company to improve service level and operational standards
• Build and maintain strong working relationships with staff
• Completion of service reports by collecting and reporting on call log information
• Managing daily targets and tracking progress with tool such as Excel, Google Spreadsheet and the company’s existing systems
• Building and leading cross-functional teams-able to anticipate and deliver solutions to client issues

Qualification and Experience

• Minimum of a B.Sc/HND required in any field.
• At least 1 year of Call Centre and/or Telemarketing/ Telesales experience
• A proven track record of working in a customer service environment is required
• Credit analysis skill is an added advantage
• Eloquent and customer-oriented, with experience in cold calling
• Effective communication and interpersonal skills (both written and verbal)
• Highly persuasive and comfortable with handling customer’s objections
• Thrive in a fast-paced environment to consistently meet or exceed sales targets

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Job Description

• We are currently looking to hire an experienced cook and a cleaner. Responsibilities will include but not limited to cleaning the office premises and preparing meals in the staff cafeteria.

Experience and Qualification required
The candidates must:

• Be living on the island
• Have a decent communication skill
• Possess good team spirit
• Be able to work under little or no supervision
• Be self-motivated.

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Job Description

• We are currently recruiting NYSC corp members looking for a primary place of assignment in Lagos state to fill roles in areas such as Social media/digital marketing, Data entry, HR/Admin, Accounting e.t.c.

Experience and Qualification required
The candidates must:

• Have HND/BSc in any related discipline
• Have excellent communication skill
• Possess good team spirit
• Be able to work under little or no supervision
• Be self-motivated.

Other Considerations:

• Be serving in Lagos
• Be able to work on the island
• Have an innate drive for exploring different options for reaching results and must love technology.