Latest Jobs at Japaul Oil & Maritime Services Plc

Description

• We are looking for an enthusiastic Tele-marketer to generate sales either by cold calling or answering requests in a fast-paced environment. Who will be responsible for influencing existing or potential customers to buy products or services.
• A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.

Responsibilities

• Answer incoming calls from prospective customers
• Use scripts to provide information about product’s features, prices etc. and present their benefits
• Ask pertinent questions to understand the customer’s requirements.
• Persuade the customer to buy by demonstrating how merchandise or services meet their needs
• Record the customer’s personal information accurately in a computer system
• Deal with complaints or doubts to safeguard the company’s reputation

Qualifications

• Proven experience as telemarketer or similar sales/customer service role.
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Excellent communication and presentation skills
• Proficient in English
• Skilled in negotiation and dealing with complaints
• Persistent and results-oriented
• Patient and able to handle customer rejection
• High school diploma; BSc/Ba is a plus

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Description

• We are looking for a self-motivated and results-driven General Manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.

Responsibilities

• Provide direct management of key functional managers and executives in the business unit
• Ensure the development of tactical programs to pursue targeted goals and objectives
• Ensure overall delivery and quality of the unit's offerings to customers
• Engage in key or targeted customer activities
• Oversee key hiring and talent development programs
• Evaluate and decide upon key investments in equipment, infrastructure, and talent
• Communicate strategy and results to the unit's employees
• Report key results to corporate officers
• Engage with corporate officers in broader organizational strategic planning.

Qualifications

• Complete Bachelor's degree in Business Administration or other related field.
• An advanced degree, such as a Master of business Administration (MBA)
• Gain experience across the organization, particularly managing people and processes.
• Demonstrate successful management of profit and loss within a business or business unit.

Skills and Competencies:

• Strategic planning skills: GM must ensure the development and implementation of a clear strategic plan for an organization or business unit.
• Financial planning skills: GM are responsible for looking to the future of the business and making key investments and investment recommendations.
• Ability to give instruction clearly
• Time management
• Instructing skills
• Can recognize problems before it happens
• Management of personnel resources
• Speech recognition
• Critical-thinking skills
• Active listening
• Judgment/decision making capabilities
• Can monitor everything efficiently and effectively
• Cooperative
• Reading and writing comprehension
• Communication skills
• Mathematical and analytical skills.