Client Service Executives at a Jewelry Store

Job Description

The Client Service Executive will be responsible for meeting the needs of our luxury clients. He or she will create market positions for our products.

Function of the Role

• Establish, develop and maintain positive business and customer relationships
• Work in line with company policy to achieve set sales targets and outcomes within schedule
• Arrange displays on a regular basis and ensure that all displays are properly locked and secured
• Perform a number of tasks such as presenting jewelry, conducting sales and inspecting jewelry
• Give advice and guidance on product selection to customers.
• Resolve customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management
• Working within established guidelines, particularly with product lines.
• Coordinate all issues with key clients between sales, fulfillment and customer support
• Keep a schedule of events /special promotions and attend where required
• Work with management to organize and execute sales campaigns
• Perform all other duties as assigned.

Job Requirements

• Previous experience with a luxury retail brand is a must
• 2-3 years’ experience in sales
• Must reside on the Ikeja axis
• Must be stylish and love fashion
• Must have a sophisticated disposition
• Customer service skill
• Excellent communication skill

Salary N120k - N150k