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  • Posted: Apr 20, 2018
    Deadline: Apr 26, 2018
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    Lumos offers clean and affordable solar power to a market of 1.3 billion potential customers who live off the electricity grid.Lumos enables people to replace hazardous and expensive kerosene generators and lanterns with modern solar electricity that can power lights, cellphones, fans, computers, TVs and other small electronic devices (all at once, every ...
    Read more about this company

     

    Data Analyst

    JOB RESPONSIBILITIES

    • Perform data analysis for generating reports on periodic basis.
    • Analyze business information to identify process improvements for increasing business efficiency and effectiveness.
    • Provide recommendations to update current MIS to improve reporting efficiency and consistency.
    • Ability to work with Big Data and provide actionable insights
    • Develop MIS dashboards for customer management and internal communication.
    • Provide strong reporting and analytical information support to management team.
    • Generate both periodic and ad hoc reports as needed.
    • Participate in cross-functional meetings to resolve recurring customer issues.

    Educational Qualifications & Functional / Technical Skills

    • First degree in Sciences / Technology
    • Additional certification in Customer Relationship Management
    • Excellent computer skills especially MS Excel (Proficiency in MS Excel will be tested)
    • Knowledge of ERP (Priority) will be a plus but not mandatory

    Relevant Experience

    • 5 Years work experience in a customer service related role
    • 2 years of varied experience in data analytics, statistics, or any related role
    • Proficiency in providing detailed reports under tight time constraints
    • Other requirements (Behavioral etc.)
    • Strong problem-solving skills
    • Good mathematical ability, IT skills and excellent computer knowledge
    • Good communications skills
    • A high level of accuracy
    • Attention to details
    • Fast learner
    • Team player
    • Willingness to put in extra hours when required

    Method of Application

    Interested and qualified candidates should apply using the Apply Now button below.

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