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  • Posted: Feb 19, 2018
    Deadline: Not specified
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    We assist those in urgent need anywhere, anytime, no matter what the conditions, providing lifesaving health care and health care-related emergency services-often within hours. As conditions ease, we work with local leaders to rebuild stronger. In non-emergency settings, our focus is development. Through our training programs, we pass essential skills int...
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    Country Director

    Job Summary

    • The Country Director is directly responsible for the overall strategic planning, human resources, program design and implementation, program support operations, finance, administration, monitoring and evaluation supervision, expansion/development, and required reporting for the country program.

    Essential Duties and Responsibilities

    • To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation

    Program Management:

    • Develop country specific strategic plan and proposals for programs that will successfully transition our relief programs to early recovery and transition to more long-term development programs.
    • Work closely with the MoH to identify a strategy for the strengthening the health care system
    • Represent the organization and liaise with local and national authorities, UN, NGO, and donor agencies to promote the organizations programs, facilitate successful coordination of activities and ensure transparency and accountability to all stakeholders
    • Participate in writing and reviewing proposal applications
    • Provide technical inputs and assistance to programs with particular reference to financial management and reporting systems
    • Participate in UN health, Nutrition and WASH Cluster coordination to ensure programs playing a vital role and to secure required support from the cluster coordination mechanism and the UN funding instruments such as CERF, CHF etc

    Compliance:

    • Oversee program operations and reporting, ensuring compliance with agency policies and procedures, Donor regulations and local laws
    • Monitor, evaluate and report on all program activities and progress to the central office and Donors
    • Oversee the preparation of annual work plans and budgets
    • Report regularly to headquarters, providing timely updates of all situational and project developments
    • Create and maintain an environment that prevents sexual exploitation and abuse (SEA) of beneficiaries, by clearly defining the standards of behavior that are expected of IMC staff, as described in the organizations Code of Conduct; Ensure that mechanisms supporting these standards and principles are promoted, disseminated, and integrated into personnel requirements, and that the organizations SEA complaints procedures are in place and functioning properly.

    Program Development:

    • Primarily responsible for expanding country portfolio
    • Pursue new sources of donor funding and maintain adequate donor funding levels to sustain identified program and support activities
    • Drafting and editing proposals
    • Remaining aware of donor funding intentions

    Human Resources:

    • Oversee the recruitment and selection of qualified program field staff, recommend promotions, disciplinary action and termination of staff in consultation with supervisors
    • Collaborate with security staff to maintain security of staff in the field locations
    • Make frequent site visits to facilities to ensure that appropriate care and training are being conducted and to offer support to field staff
    • Maintain open lines of communications with all field staff

    Training/ Capacity Building:

    • Determine training needs for the field staff
    • Train senior national staff to increase their responsibilities in order to build capacity and ensure sustainability of programs
    • Advocate and plan for professional development for expat and national staff

    Working Relationships:

    • Maintain frequent communication with Regional Coordinator to ensure program activities and objectives are communicated
    • Work with Deputy Country Director, Medical Director, Finance Director, Security and Logistics staff to ensure the coordination of programs
    • Represent the organization at task force meetings, assessment missions, camp coordination meetings, UN coordination meetings, INGO coordination meetings
    • Interface with national government and relevant agencies to ensure mutual understanding of programs and maximize resource distribution and allocation of available funds

    Representation:

    • Serve as the principal liaison with Donors on matters related to the program to ensure financial and programmatic accountability to Donors
    • Establish and update contact details of potential Donors in-country
    • Participate in Donor meetings and communicate relevant information to HQ
    • Work with key Donor Staff to develop and maintain optimum financial and programmatic relationship
    • Ensure maximum visibility of the Agency amongst the NGO community
    • Lead the production of reports and ensure the timeliness and accuracy of information provided, as well ensuring confidentiality of sensitive information.
    • Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the organizations Code of Conduct, ethics, values and stand-point with regard to internal and external actors

    Security:

    • The Country Director is ultimately responsible for the security management of staff, operations, assets and directs country-specific response to security threats and incidents, up to and including management of evacuation Monitor security level and consult with the Director of Global Security to upgrade or downgrade level
    • Responsible for ensuring that Incident Report Forms are completed and submitted to HQ Security in a timely manner (within 12 hours)
    • Responsible for ensuring all staff are given a security briefing, and required documentation upon entry into the country
    • Ensure application and compliance of security protocols and policies
    • In cooperation with the Security Coordinator, monitor the security situation and inform the HQ Security Office through weekly security reports
    • Ensure that country security guidelines, SOP’s and policies are updated twice annually (July 31 and January 31) including contingency planning for evacuation, in accordance with agency protocols and respected by all staff
    • Ensure adequate security funding is budgeted
    • Nominate security focal points at each operational site in country
    • Collect and document local security related information (social & political context, external players, presence/reasons for conflict, military developments, political economy of armed groups), and communicates to the Director of Global Security at HQ DC office
    • Establish a reliable communication chain to disperse important information, whereby once the CD communicates a message, it is systematically passed on from one person to the next, with each person knowing who they are responsible for informing. (phone tree)
    • Collaborate with local agencies to aid with security management

    Prevention of Sexual Exploitation and Abuse:

    • Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.
    • Other duties as assigned. The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive.

    Qualifications

    • To perform this job successfully, an individual must be able to perform each essential duty with satisfactory results. The requirements listed are representative of the knowledge, skill, and/or ability required.
    • 7-10 yrs of project management experience (management, planning, staff development and training skills) in emergency / development programs; or equivalent combination of education and experience
    • Significant experience in development programs, mainly in the health field (Health policy, health reforms)
    • Comprehensive knowledge and working experience with USAID, World Bank, EU, DfID and other donors;
    • Minimum financial management including preparing and managing budgets, banking activities, contracts and negotiations
    • Experience in developing and managing procurement and logistical procedures and policies
    • Skills and knowledge in program sustainability and capacity building, public-private partnerships and project monitoring and evaluation (both quantitative and qualitative methods)
    • Strong writing, presentation and program development skills;
    • Extensive fundraising and representational experience
    • Proven capabilities in leadership required
    • Strong negotiation, interpersonal and organization skills
    • Advanced degree in Public Health preferred, will consider candidates with applicable field experience

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    Supply Chain Coordinator

    Job Summary

    • The Supply Chain Coordinator will lead IMC Logistics Department operational support structure, committed to provide reliable and timely program activities support in order to achieve efficient services to our beneficiaries.
    • The jobholder will ensure in strategically steering the country office logs leadership by effectively ensuring SCM standards are practiced, manage Roving Logs Manager, ensure proper planning is conducted, proper coordination and compliance are met according to Donor/IMC procedures for the country mission in Nigeria (Abuja, Maiduguri, Damboa and field sites Borno state.

    Essential Duties and Responsibilities

    • To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation

    Management, Leadership and Representation:

    • Ensure new staff receive appropriate inductions on logistics issues.
    • Supervise all filing and document management within the logistics department in a systematic, coherent and transparent way as per IMC needs and obligations and donor requirements.
    • Establish and maintain good contacts with suppliers, government offices, UN agencies and other NGOs with regards to logistical matters
    • Ensure the implementation of actions in support of IMC values and policy, including gender and diversity mainstreaming.

    Planning & learning:

    • Maintain an overview of the logistics needs of the Emergency programme.
    • Work with programme managers/coordinators to identify logistics needs and develop strategies to meet them
    • Support managers and proactively get involved in other aspects of programme planning, such as proposal writing, budgeting and procurement planning and staffing needs..
    • Compile comprehensive country logistics plans for management team, at Abuja/Maidugri and International procurement team
    • Undertake short periods of research or project work to document experience and build up institutional learning on logistical aspects of IMC work.
    • Assist and facilitate in any new programme set-up by providing support to the relevant field base.
    • Made regular support visits and recommendations to project offices.
    • Provide to supervisor the technical oversight, and input to manage staff support to, delivery of, and implementation of, all logistics support systems according to International Medical Corps Logistics policies and procedures.
    • Work with supervisor to provide planning support and advice to those making a procurement request, then process and manage the procurement process (either locally or internationally) in accordance with IMC policies and procedures, in a transparent, accountable, efficient and cost effective manner.
    • Work with procurement team to ensure that local market surveys are regularly carried out, to ensure a full knowledge of the availability and price of local items. Ensure that all procurements are managed, tracked and recorded. Identify, and suggest items that should be part of a pre-approved tender process, and ensure that open and free competition for procurements is adhered too. BPA processes are done according to IMC requirements.
    • Work with supervisor to actively engage with freight forwarding agencies, freight handling/clearance agents, and local Customs, to ensure that cargo is managed at all points of the supply chain, and that all tracking and reporting deadlines are met.
    • Proactively ensure the tracking of all medical supplies, equipment, material and WFP food, through its receipt, storage, and onward distribution to include providing input on the location and negotiation of contracting for storage/warehousing that is secure, well-maintained, and meets health and safe working practice requirements by the team.
    • Manage the capture of pipeline information, and the supply chain ensuring that Program staff are well-informed and well-prepared for incoming goods and materiel.
    • Ensure timely reporting on stock status, to help Program staff with planning of stock replenishment and that tracking through to the end-user has occurred. And/or advise and support Program staff to verify that distribution has occurred according to the intentions and plans of supervisor, donors, IMC, and project partners.
    • Ensure proper fleet management is practiced relating to transport and fuel management, to ensure that vehicles are insured, asset managed correctly, being driven safely, maintained appropriately, damages are reported, and ensure that vehicles internal equipment (tools, comms etc) are complete and serviceable; and that usage of fuel is correctly managed, and logged and recorded. Liaise with security personnel on security-related transport issues, such as booking in/out, satcomms, radios etc.
    • Support supervisor to manage all matters logistics regarding satellite communications and radio communications to ensure that equipment’s are insured, asset managed diligently, operated in the most cost efficient manner, and maintained appropriately.
    • Work with supervisor to capture, plan and regularly update preparedness reporting for the logistic systems in place at the mission. Work to ensure that logistic systems are robust and flexible enough to cope if a crisis occurs to include assessments of airports, transport available, warehousing, access routes, fuel availability, field comms issues, staffing challenges, training required etc.
    • Contribute Weekly and monthly, Quarterly logistics reports to the in-country management team, and Global logistics pursuant with IMC policies and procedures.

    Compliance:

    • Ensure compliance with IMC policies and procedures, donor regulations and local laws
    • Ensure that the procurement and disposal of commodities, especially those subject to US Export Compliance regulations, are in line with applicable licenses and are properly documented.
    • Ensure that vendor eligibility screening is carried out in a timely fashion, updated regularly, and, recorded appropriately.

    Human Resources:

    • Manage all staff you supervise with integrity and foresight, and in accordance with HR procedures and policies to ensure that they maintain the highest standards of accountability and professionalism.
    • Make frequent site visits to where staff supervised by you are working, to ensure that the appropriate care and support is being offered.
    • Ensure that staff supervised by you are evaluated regularly, trained and/or mentored in a structured accountable manner, and written records of such are retained.
    • Provide input to the recruitment, selection and performance of logistics staff, as required.

    Training/ Capacity Building:

    • Advocate and plan for professional development for expat and national staff determine training needs for staff supervised by you.
    • Provide input, and deliver where applicable, training for national staff to increase their responsibilities in order to build capacity, and ensure sustainability of programs.

    Working Relationships:

    • Proactively engage with supervisor, and key staff (CD, Program, Finance, Medical Coordinator) on all matters logistic to assist with ensuring that programmatic and project planning incorporates sufficient funding for logistical staff and logistical support mechanisms
    • Proactively engage on a regular basis with regional IMC logistics teams and logistics manager colleagues, and logistics managers from other organizations to ensure appropriate links for interagency logistics coordination.
    • Where directed, proactively engage with donors, Logistics Clusters, local government, project partners, UN agencies and other non-governmental organizations in order to manage the distribution of goods and materiel as, well as to ensure adequate information sharing, address common concerns/problems and seek solutions

    Qualifications

    • The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive
    • Degree in Supply Chain Management or relevant field of work.
    • Evidence of practical experience in logistics within the field of supply chain management (procurement, tendering, contracting, clearance, transport, warehousing, asset management, etc.)
    • Evidence of management of logistics systems. Evidence of 3 to 4 field deployments; 2 to 3 humanitarian emergency deployments and 3 to 4 international deployments; minimum 6 weeks in length.
    • Evidence of the ability to plan for, and conduct training in all areas of logistics for national and international staff(suitable to staff knowledge level). Some record of experience with donor specific procedures.
    • It is desirable that experience is supported by study by academic study, such as completion of the Certification in Humanitarian Logistics.
    • Experience of the provision of support to the management of budgets and the ability to provide input to the timely, complete and accurate reports.
    • The commitment and some demonstrated training skills to build national staff capacity, in the areas of supply chain management.
    • Good organizational and problem-solving skills, with an analytical approach
    • Good interpersonal, management and leadership skills Evidence of ability to work in a participatory manner with staff to assess needs, implement and monitor activities.
    • Ability to integrate and work well within multi-ethnic and multicultural teams
    • Ability to work in harsh conditions, often in remote areas.
    • Negotiation, interpersonal and organization skills
    • Proficiency with MS Word and Excel(minimum requirement). Language Skills:
    • Ability to read, write, analyze and interpret, technical and non-technical in the English language is required
    • Ability to effectively present information and respond appropriately to questions

    Method of Application

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