Job Openings at G4S Secure Solutions Nigeria Limited

Job Reference: G4S/TP/2357128/105188
Location: Africa
Job Category: Facilities Management
Contract Type: Full Time
Country:Flexible
G4S Business Unit:Africa - Corporate

Job Description

• The Project Manager will coordinate the provision of contractual and ad hoc security services to the customer within their portfolio, in compliance with legislation, Company policies and procedures, to ensure achievement of budgeted financial targets

Role Responsibilities
Effective management of the contract financial performance:

• Initiate cost saving model and controls
• Gross Margin Management
• Direct Wage control / Employee Relations management
• Overheads control
• Contract profitability
• Existing Revenue Growth
• Escalations are achieved
• Manage the contracts cash flow
• Deployment Security Officer management

Effective management staff within contract:

• Effective Organisation
• Staff turnover analysis, proper allocation of staff to positions and structure.
• Effective labour management including rosters and shift patterns
• Management of overtime and annual leave
• Undertake other activities as required.

Development:

• Succession Planning and Employment Equity

Supervision:

• Staff motivation levels
• Ensuring that performance assessments of all subordinate employees are conducted and corrective action implemented where necessary
• Ensuring that acceptable standards of behaviour at work are maintained by all subordinate employees, as required by G4S’s code of conduct and disciplinary code
• Ensuring that all disciplinary actions are conducted in compliance with Company policies and procedures.

Effective management of Operations:

• Client retention and customer service levels
• Ensuring that site meetings are held on an ongoing basis
• Conducting regular site visits to assess effectiveness of site procedure implementation, identifying training needs and procedural improvements
• Ensuring that all required formal customer meeting are scheduled, attended and minute
• Maintenance of client relationship and ensuring client retention

Operations Process management – adherence to quality standard:

• Ensuring that absenteeism is maintained within established norms
• Ensuring that manpower is maintained at optimum levels, to minimise unnecessary overtime
• Ensuring that claims against the Company are prevented or minimized through regular customer risk assessments
• Effective labour management and rostering
• Liaison with regards to invoicing, accuracy of such and securing payment

Shared Best Practice:

• Specific examples of implementation of Best Practice from other regions

Requirements
Education:

• Experience in the management of a Diplomatic client / entity project
• Secondary education/ poly technical school/ National Diploma OR an Associate degree
• Qualifications on a range of security-related skills along
• Record of proven reliability and good conduct to minimize personnel and staffing issues.

Experience:

• Minimum of 10 years police/ military/ security, or local guard force management experience
• Minimum of five years work experience being at supervisory or command levels.
• Minimum of five years work experience in the host country or region.
• Intimate knowledge of overseas security environments
• Familiarity of the recent trends and specific terrorist and criminal threats
• Experience with risk management including problem identification and problem solving would be highly recommended.

Knowledge and Skills:

• Speak French and English (speaking/reading skill level S4/R4)
• Computer literacy including all common office management tools (e.g. Microsoft Office)
• Experience with multiple levels of communication between various levels of management
• Experience of managing security staff or local guard force management experience
• Be an expert in all areas of physical security and access control
• Must understand operational methods of all guard force units and zones for response
• Maintain a professional demeanor under highly stressful circumstances
• Be experienced in basic communications and radio use/procedures
• Be able to maintain and manage communication between all parties
• Provide risk management planning and performing qualitative risk analysis
• Be able to define, sequence and estimate activities and resources
• Experience with acquiring, developing, and managing project teams
• Complete the contract required supervisor course

Package Description
Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.

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Job Reference: G4S/TP/511097/56277
Job Category: Guarding
Country: Flexible
G4S Business Unit: Nigeria

Job Introduction

• Reporting to the Country Manager Director - Nigeria, the Operations Director coordinates the provision of contractual and ad hoc security services to customers, in compliance with legislation, G4S policies and procedures, to ensure achievement of budgeted financial targets.
• The incumbent is also responsible for monitoring the quality standards of all security services, ensuring adherence to regional standards.

Role Responsibility
Effective management of the division’s financial performance:

• Manage relationship between actual results, budgets and forecasts
• Initiate cost saving model and controls
• Gross Margin Management
• Ensure Labour Efficiency according to standards
• Ensure Overheads control according to standards
• Achieve Contract profitability according to targets
• Prevent claims through regular customer risk assessments
• Achieve existing Revenue Growth
• Manage escalation to completion

Effective management of the division’s people performance:

• Proper allocation of employees to positions to fulfil contract requirements
• Analyse and address employee turnover
• Ensure appropriate level employee training and development
• Maintain excellent employee motivation, performance management and engagement
• Ensure employees adhere to standards and address accordingly in line with G4S policies and procedures

Client retention and maintaining customer service levels:

• Ensuring that all required formal customer meeting are scheduled, attended and documented
• Ensure quality service delivery in line with the ‘G4S Way’

New business development:

• Identifying new business opportunities in the region’s sphere of operations, as well as in terms of growth of business with existing customers, driven by the promotion of integrated security solutions.
• Demonstrate a thorough understanding of the competitor environment faced by Nigeria
• Involvement in community and business forums and general public profile

The Ideal Candidate
Qualifications:

• Relevant Tertiary qualification
• Successful completion of higher schooling qualification +3
• Driver’s License

Experience:

• Two to five years’ relevant work experience
• Five years’ experience in operations management
• Exposure to manned security services and Cash services is a distinct advantage

Competencies:

• Leading people
• Delivering performance
• Managing professionally .
• Collaborating and Co-operating
• Driving Change

Skills:

• Written communication skills, at a high proficiency level
• Verbal communication skills, at a high proficiency level for English would be desired.
• Computer proficiency in:
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • EasyRoster Advantageous
  • VIP Payroll Advantageous
  • Google Mail and Google Drive Advantageous

Package Description
Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.