Our Consumer Bank is the pulse of the economy. Working at the frontline, we help our customers through some of life’s most important phases, while continually shaping the future of banking.
Every day, we ensure that the borrowing, wealth management and daily banking needs of 13 million customers worldwide are met through a full suite of innovative products and services.
About the programme
The 12-month Consumer Bank Fast Track Programme (18 months in certain markets) is an accelerated programme that aims to nurture your capabilities towards a career as a world-class banker.
From the front lines of sales and service, you’ll develop the skills and knowledge required to be the face of Standard Chartered, enabling you to build strong relationships with our customers to grow their wealth and meet their banking needs.
Perform and shine in a key revenue generating role with one of our most valued business lines targeted at the high value client segments.
What you will be exposed to
Role rotations in different business areas, enabling you to gain firsthand experience of how our Consumer Bank works and where your strengths are best suited.
An experiential learning programme comprising an induction and an academic programme, designed to provide you with a theoretical understanding of different aspects of retail banking in line with your role rotations.
Extensive management support from senior managers and key stakeholders, which includes opportunities to build important networks and improve your strategic understanding of our business.
The broad timeframe ensures you have the flexibility to explore the different career paths that are available through the programme, while allowing you to develop at your own pace and in line with our business needs.
The programme is comprised of a number of job rotations to provide you with an end-to-end understanding of retail banking. Rotation length may vary depending what country you’re in.
Rotation 1 - Country Induction & Day 1 Readiness Programme
You’ll be provided with an overview of Credit and Products, and given basic training on sales skills, customer service management, and relationship management
Rotation 2 - Branch Sales and Operations (approximately four months)
You’ll gain an understanding of the processes and systems that underpin your branch’s operations, while focusing on improving service, productivity and quality.
Rotation 3 - Business Management (approximately eight months)
You’ll develop key relationship management skills and knowledge, including sales management, segmentation and profiling, competitor knowledge, and data conversion and reporting, that will allow you to develop bespoke solutions for our customers.
Right from the start, you'll undertake a comprehensive learning programme designed to provide you with a firm foundation for completing your role rotations.
Our Day One Readiness programme allows you to tackle real challenges and devise practical solutions in a simulated branch environment. You'll learn the skills you need to be competent and confident right from the start.
Throughout your rotations, you’ll also participate in a series of Masterclasses, training clinics, business updates and team meetings to ensure you are adequately equipped to perform your roles.
You will also have access to e-learning modules covering diverse topics ranging from portfolio planning and prospecting through to contract strategies and negotiation.
The Graduate Development Manager and Rotation Manager will oversee your moves through the different parts of the business. You will also be supported by your programme sponsor, a senior manager from our Consumer Bank, who will provide you with advice and insights into how you can accelerate your career development and performance.
Click: Here To Apply