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    • Sales/Relationship Officers at a Financial Institution

    Posted: May 15, 2017
    Deadline: Not specified
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    Sales/Relationship Officer

    Requirements:

    • A minimum of 3 years relationship management experience in the microfinance industry.

    Job Description

    • Responsible for developing and managing client relationships and also understand customer needs on a daily basis
    • Grow market share (specific to target market) by effective management of individual customer relationships
    • Define market specific strategies
    • Define and articulate target market and risk acceptance criteria
    • Market/sell  product and service offerings to target customers
    • Initiate credit requests that meet set risk acceptance criteria and target market definition
    • Obtain adequate information in respect of each facility request/prospect to conduct preliminary credit screening
    • Perform preliminary credit screening to confirm that facility req defined target market and risk acceptance criteria
    • Create, manage and own risk assets, through a very thorough customer selection and controlled risk availment process without compromising portfolio profitability, and in compliance with management policies
    • Create credit facility proposals for individual/business credits within stipulated limits and guidelines as defined by risk management policies and procedures
    • Approve credit facility requests in accordance with  pre-approved credit programs
    • Manage risk exposures in line with approved risk management policies
    • Develop and implement appropriate response on a case-by-case basis to manage delinquency
    • Proactively identify potential delinquency in existing exposures on a continuous basis and support the risk management function in ensuring efficient administration of all credit recovery activities
    • Research the latest products and regulations
    • Prepare daily call memo

    Method of Application

    Please apply only if you have a minimum of 3 years relationship management experience in the microfinance industry.

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