We are an ambitious 360° marketing communications agency, offering a holistic approach to brand building and consumer engagement, helping our dear clients become and remain market leaders. We are passionate about client satisfaction and have put our back into delivering seamless events, activations and advertising for major brands for over 20 years.
Our organization requires a resourceful individual (male or female) who has proficient IT knowledge, a strong understanding of contact centre operations & exceptional management & leadership skills. Our ideal candidate would consider him/herself to be a driven and self-motivated team-player, hands-on, entrepreneurial and committed to organizational success.
Manage IT infrastructure for effectiveness and Contact Centre operations for profit.
Propose measures/strategies that leverage current IT capacity & future technology advances for all-round operational excellence & competitive advantage.
Advise management on alternative & innovative ways of maximizing the capacity utliisation of the Contact Centre & implement same.
Develop & execute plans for acquiring new clients for the Contact Centre.
Review/audit Contact Centre infrastructure with a view to maintaining the integrity of the platform.
Manage (in conjunction with account management & HR) recruitment for Contact Centre projects.
Institute appropriate QC measures/procedures that will deliver optimal service for Contact Centre projects.
Qualifications & Other Requirements The candidates must have:
B.Sc. in Computer Science, MIS or degree-level qualification in similar fields.
IT professional certifications;
At least 6 years’ cognate experience in a medium to large organization or a multinational.
Above average knowledge in data centre management, and governance.
Method of Application
Interested and qualified candidates should forward their CV's to firstname.lastname@example.org
Enter your email to be the first to know about all jobs in Nigeria
Enter one word that best describes the job you are looking for
Available Jobs in Nigeria Today
MyJobMag.com is a fast-growing jobs in Nigeria publishing platform.
We assist job seekers by providing the latest and verified job adverts and career information from employers and recruiters in all Nigerian states. We ensure candidates get to apply for insider job vacancies that go unadvertised both online and in newspapers. Our job services are FREE ie. we do not expect jobseekers to pay for our career services. Subscribe to MyJobMag via the following channels: email, Facebook, Twitter, Blackberry:
Leading Job Site in Nigeria
As the leading job website in Nigeria, MyJobMag is much more than just a job listing platform. We offer various articles, tip, resource and tools for both job seekers and employers.