Administrative Job Opening at JCDecaux Group

Job description

Requirements:

• Must have at least 5 - 7 years commercial and managerial experience
• 2 years’ experience Country responsibility for P & L is a plus
• Local language Yoruba would be a plus
• Must be proficient in English (written and oral)
• University graduate
• Previous experience in Nigeria and Africa would be advantageous
• Nigerian Citizen
• Strong network in Lagos would be advantageous
• Knowledge on media industry would be advantageous
• Direct and coordinate the core functions of the country including Development, Sales, Operations and Finance ensuring each element is evolving through a culture of continuous improvement and the impact on each department is managed in a balanced way.
• Grow an ambitious attitude across the departments, encouraging creativity and swift problem solving underpinned by the JCDecaux quality policy and Group quality & safety standards.
• Drive the country performance in an entrepreneurial style taking personal ownership of the performance of each department resulting in strong profitability growth.

Key responsibilities & Functions
Development

• To manage and develop relationships with all commercial landlord partners: public, private and corporate.
• Identify new commercial landlord opportunities through which to grow the asset base in line with Group strategy.
• Monitor public and private press/journals for new tender opportunities and liaise with ead Head Office on tactics.
• Manage new tender process with support from Head Office and Group, establishing effective communication with internal and external stakeholders.
• Manage profitability of asset base with monthly review of revenue by panel and profitability per contract.
• Work closely with C.O.O Sub Saharan Africa, Sales and Marketing Director Sub Saharan Africa, Development Manager Sub Saharan Africa, on new product development and services to ensure the asset base evolves in line with landlord partners and advertising client’s expectations: create new contractual opportunities through JCDecaux’s product/service global expertise – defining the development strategy.
• Manage local asset placements to ensure quality of location and distribution are to JCDecaux standards and in line with landlords and advertising clients expectations.
• Manage all capital expenditure per project to ensure costs are within budgets and in-charge dates are met.
• Manage country capex report on a monthly basis.
• Produce monthly development report and review with CEO Sub Saharan Africa

Advertising Sales

• Ensure all countrywide/long term sales agreements are proactively managed to ensure renewal and growth.
• Ensure top 10 advertising clients are proactively managed to grow JCDecaux share of advertising spend.
• Identify new advertising clients and grow their share of advertising spend with JCDecaux.
• Manage on a daily/weekly/monthly basis advertising sales performance against budget and targets: conducting weekly sales meetings to ensure focus across sales team and key objectives are set in line with local and Group sales strategy.
• Review weekly/monthly year on year tracking of revenue performance per panel type, per network, per advertising client.
• Ensure sales networks, in-charge dates and change of design requests are in line with agreed operational resources and cost forecasts: optimise this area – find the best balance.
• Review and approve all sales commissions on a monthly basis
• Review and agree sales forecasts on a weekly/monthly/annual basis.
• Review and approve all advertising credits.
• Approve all rate card discounts above established rules of engagement.
• Avoid blank panels where possible using voidage agreements or other local initiatives without reducing profitability.
• Grow engagement and revenues in digital content creation – support from Head Office.
• Grow ‘Activations’ and revenues across country.
• To deliver outdoor advertising opportunities to advertisers, that promotes and enforces brand positioning for the advertiser, that at the same time, is economically viable to supply and develop, and delivers an acceptable return on investment.
• To build and maintain loyalty between the advertiser and JCDecaux, and to strive towards delivering a quality and professional medium suitable for the specific need and market, through innovative technology, high quality standards and professional service levels.
• Manage review of artwork to ensure all advertisements are in line with Group, Country and Contractual stipulations.
• Escalate with immediate effect any major sales issues to Sales Director Sub Saharan Africa.
• Produce monthly sales report, in conjunction with Sales Manager and review with Sales Director Sub Saharan Africa.

Operations

• Review on a monthly basis the operational performance against planned and reactive maintenance against contractual and internal KPIs, especially cleanliness of assets, site presentation, illumination, digital quality, poster presentation, printing quality.
• Review management of digital spare parts repair within and out of warranty.
• Review flighting performance to ensure on time and right first time targets are met.
• Review printing performance to ensure on time and right first time targets are met.
• Ensure flighting and printing costs are in line with Group benchmarks.
• Ensure flighting and printing contracts, in accordance with Group standards, are in date and signed by authorised signatories.
• Review reactive performance against landlords and advertising sales complaints and escalate to COO where required: target is same day/24hrs.
• Review cleanliness and orderliness of employees, vehicles, depots and storage.
• Review monthly stock checks and records of plant/PPE/tools receipt by employees.
• Review people, vehicle, asset quality, electrical, mechanical and structural inspection action plans.
• Review operational flexibility to ensure, within reason, changing demands from both landlords and advertising clients can be met.
• Review all advertising credits due to operational performance and agree action plans to prevent re-occurrence.
• Ensure management of operational data and systems are line with Group standards.
• Review Health & Safety action plans on a monthly basis.
• Review operational opex on a monthly basis to ensure within budget.
• Review all capex projects to ensure product delivery and on site works are to Group standards, on time, on cost and in-charge dates are met.
• Liaise with COO for any operational support and guidance, escalating any major issues with immediate effect. Head Office will drive and remedy all operational issues.
• Produce monthly Operations report, in conjunction with Operations Manager and review with COO Sub Saharan Africa.

Finance

• Review country P & L on a monthly basis reviewing all revenues, rents, operational and other costs.
• Review and approve all purchase orders in line with Head Office processes.
• Approve all recruitment and salaries in line with Head Office processes.
• Escalate with immediate effect any concerns to the relevant Head Office Director.
• Produce monthly Finance report, in conjunction with Finance Manager/Accountant and review with CFO Sub Saharan Africa.

Skill requirements

• Sales oriented person
• Strong interpersonal skills across a broad spectrum, ranging from negotiation, communication, mentoring and essential leadership requirements
• Easy adaptation to differing cultural and language barriers, relative to each market within country.
• Strong and proficient administrative skills across all business disciplines as well as a methodical, disciplined and accurate reporting approach to all business requirements
• Excellent client-service and selling skills, with an affinity and ability towards listening to what our client’s needs and requirements are at all times
• A presentable and tidy appearance at all times, reflecting a high level of professionalism, integrity and interest levels in full accordance with the seniority of the position
• The ability to deal with a multitude of diverse challenges requiring a strong and calm attitude to being able to logically cope with these pressures and frustrations that at times arises and which may frustrate ‘normal’ business practice
• A “stand-alone” entrepreneur, with confident ability to lead others, to make the right decisions and to deliver what is best for both the advertiser and our shareholders
• Someone who is passionately driven by a personal desire to succeed and be rewarded for delivered success
• A person wanting a professional career and not just a short-term solution to a career problem or career change
• Someone who has a genuine interest in the varied opportunities that Africa provides as well as a desire to travel and experience life in a broader-scope than is typically the ‘norm’

Key performance indicators

• Achieve country EBITDA target
• Retain key contracts
• Win new tenders
• Grow top 10 advertiser revenue
• Introduce new advertisers
• Quality of assets
• Health & Safety
• Retain key staff

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Key Responsibilities & Functions
Operations:

• Establish, manage and develop effective and efficient operational teams, including contractors, in line with budgetary targets, to ensure we are delivering a best in class performance, providing our commercial teams with an operational competitive advantage; providing our media clients with a compelling reason to continue to buy JCDecaux products and services.
• Defining processes, procedures and use of systems to ensure we are managing all data in accordance with Group guidelines.
• Driving competitive pricing throughout the supply chain to deliver best value at all times. Defining and driving operational standards and ensuring both in-house employees and contractors are adequately trained to deliver quality and health & safety compliance.
• To deliver outdoor advertising opportunities to advertisers, that promotes and enforces brand positioning for the advertiser, that at the same time, is economically viable to supply and develop, and delivers an acceptable return on investment.
• To build and maintain loyalty between the advertiser and JCDecaux through innovative technology, high quality standards and professional service level.
• Manage on a monthly basis the operational performance of planned and reactive maintenance against contractual and internal KPIs, especially cleanliness of assets (particularly digital), site presentation, branding, illumination, painting, mechanical repairs, digital quality, poster presentation, printing quality.
• Manage posting performance to ensure on time and right first time targets are met (in line with Group guidelines)
• Manage printing performance to ensure on time and right first time targets are met (in line with Group guidelines)
• Define SLA and KPIs for printers and in-house/subcontractor flighting teams.
• Review in conjunction with Group Flighting and Production Manager all production and flighting rates to ensure we are delivering best value.
• Review in-house v subcontractors for best value on an annual basis.
• Review reactive performance against landlords and advertising sales complaints and escalate to COO where required: target is same day/24hrs.
• Review operational flexibility to ensure, within reason, changing demands from both landlords and advertising clients can be met.
• Review all advertising credits due to operational performance and agree action plans to prevent re-occurrence.
• Monitor and manage any obstructions to our assets, liaising with Development where landlord engagement is required.
• Work closely with local Development teams on new product development and services to ensure the asset base evolves in line with landlord partners and advertising clients’ expectations: support the creation of new contractual opportunities through JCDecaux’s product/service global expertise.
• Manage Health & Safety action plans on a monthly basis.
• Manage quarterly Health & Safety committee.
• Manage monthly stock checks and records of plant/PPE/tools receipt by employees.
• Manage digital spare parts repair within and out of warranty to Group processes.
• Manage cleanliness and orderliness of employees, vehicles, depots and storage to Group standards.
• Manage people, vehicle, asset quality, electrical, mechanical and structural & safety inspection action plans.
• Manage all capex projects to ensure product delivery and on site works are on time, to standard, safe and in-charge dates and cost targets are met.
• Capability to adapt the limitations of local materials to JCDecaux standards
• Grow local supply chain to reduce reliance on SA and imports.
• Grow engagement and revenues in digital content creation – support from Head Office.
• Review all operational costs on a monthly basis.
• Review and approve all purchase orders in line with Head Office processes.
• Ensure sales networks, in-charge dates and change of design requests are in line with agreed operational resources and cost forecasts: optimise this area – find the best balance.
• Support ‘Activations’ across country.
• Avoid blank panels where possible using voidage agreements or other local initiatives without reducing profitability – work with Sales.
• Approve all recruitment and salaries in line with Head Office processes.
• Produce monthly Operations report, in conjunction with the General Manager and review with COO Sub Saharan Africa.
• Liaise with COO for any operational support and guidance, escalating any major issues with immediate effect.
• Ensure all data management processes follow Group guidelines.
• Feedback ideas for system/process evolution.
• Establish effective waste mgt systems, recycling where possible.
• Treat all expenditure as if it was your own.

Key Reports - Flighting, maintenance and depot personnel. All contractors:

• Ensure quarterly KPA reviews are conducted, recorded and ‘smart’ objectives agreed.
• Review all job descriptions annually.
• Identify personal development programmes to assist in the retention of key employees.
• Conduct monthly team meetings.
• To build loyalty with our staff that provides them with job security, peace of mind, the opportunity to grow and develop as individuals within the Branch, the Division, or the Group, and furthermore, to reward them appropriately on a performance driven basis through standard and incentivised remuneration.
• To build our brand, across the division, that enforces our product as the best available, ably and solidly supported, by the largest “out-of-home” Media Group, in the world
• To facilitate strong communication links between all stakeholders
• To provide strong management control over all business disciplines – sales, marketing, operations, development, finance and human resources, as well as to call upon additional Group resources where and when they may be required to assist and support the entire business-delivery process
• To implement and manage the appropriate and necessary processes, IT systems, strategies, action- plans and controls required, to improving general operational and management delivery as well as to fully achieve all stated business objectives and budget targets.

Skill Requirements

• Strong interpersonal skills across a broad spectrum, ranging from negotiation, communication, mentoring and essential leadership requirements
• Easy adaptation to differing cultural and language barriers, relative to each market within country.
• Strong and proficient administrative skills across all business disciplines as well as a methodical, disciplined and accurate reporting approach to all business requirements
• Excellent client-service and selling skills, with an affinity and ability towards listening to what our client’s needs and requirements are at all times
• A presentable and tidy appearance at all times, reflecting a high level of professionalism, integrity and interest levels in full accordance with the seniority of the position
• The ability to deal with a multitude of diverse challenges requiring a strong and calm attitude to being able to logically cope with these pressures and frustrations that at times arises and which may frustrate ‘normal’ business practice
• A “stand-alone” entrepreneur, with confident ability to lead others, to make the right decisions and to deliver what is best for both the advertiser and our shareholders
• Someone who is passionately driven by a personal desire to succeed and be rewarded for delivered success
• A person wanting a professional career and not just a short-term solution to a career problem or career change
• Someone who has a genuine interest in the varied opportunities that Africa provides as well as a desire to travel and experience life in a broader-scope than is typically the ‘norm’

Key Performance Indicators

• Achieve operational budgets
• Deliver maintenance programmes on time, to standard and within cost forecasts
• Deliver posting and production on time, to standard and within cost forecasts
• Deliver new installations on time, to standard and within capex forecast
• Quality of assets
• Health & Safety
• Retain key staff

Minimum Requirements

• Must have at least 5 years operational management experience
• Must be proficient in local language (written and oral)
• Must be proficient in English (written and oral)
• University engineering graduate or equivalent (technical subject)
• Previous experience in Africa would be advantageous
• Preference will be given to citizens of the country