Graduate and Experienced Jobs at 9Mobile

Job Summary 

• Assist in managing the day to day running of the subscriber registration operations in HQ and Regions

Principal Functions

• Ensure implementation of processes and procedures guiding activities of SIM Registration Officers (SROs) in all the regions to ensure delivery on set subscriber registration targets
• Assist Manager SIM registration to manage all  SIM Registration activities in assigned Region
• Provide and co-ordinate first-line systems support for SIM Registration issues escalated to the HQ
• Ensure timely escalation and resolution of all SIM Registration-related issues from any region
• Ensure the pooling of registered subscriber data to central server and escalate all factors/ challenges adversely affecting the achievement of pooling targets
• Track, audit and visit Trade and SIM Registration outlets and hot-spots
• Prepare and ensure timely delivery of all reports required from SIM Registration outlets in the country for the attention of Manager, SIM Registration Operations
• Gather information on competition activities in SIM Registration and collate information for attention of HQ team
• Perform any other duties as assigned by the Manager, SIM Registration.

Educational Requirements

• First degree or its equivalent in a relevant discipline.

Experience,Skills & Competencies:

• Minimum of one year post NYSC relevant work experience.

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Job Summary 

• Lead and coordinate the revenue assurance and fraud management activities, with the goal of providing strategic direction to maximize revenue and minimise/mitigate risk.

Principal Functions
Tactical:

• Manage staff, provide leadership and professional development to ensure productivity and efficiency
• Analyse and understand various revenue streams, product offerings and associated systems and processes to ensure completeness, accuracy and validity

Operational:

• Develop, implement and maintain processes and procedures for effective revenue assurance and fraud management
• Formulate and oversee the implementation of companywide revenue assurance and fraud management strategy including the definition of appropriate KPIs
• Update and develop team knowledge about revenue assurance and industry best practice to ensure the organisation’s revenue assurance readiness is at par with industry standards
• Define criteria and measure the departmental performance with respect to revenue assurance and fraud management
• Ensure proper implementation and continuous monitoring of the revenue assurance tools
• Ensure proper and adequate resource allocation according to departments requirements and provide the extra support needed if resources are inadequate
• Ensure all revenue assurance reports are prepared on time for the Chief Financial Officer’s review
• Advise on revenue impacting processes to be implemented and ensure the department adhere strictly to approved company and regulatory processes and procedures
• Follow up/escalate issues submitted by the revenue assurance department or other departments to provide required studies to maximise revenue and process efficiency
• Carry out other requests as instructed by Chief Financial Officer

Educational Requirements

• First degree in a relevant discipline from a recognized university.
• Membership of Professional association (CIMA, CFA, ACCA, ICAN, etc)

Experience,Skills & Competencies:

• Eight (8) to Twelve (12) years work experience, with at least three (3) years in a managerial role
• Financial Accounting/ Reporting
• Revenue Assurance
• Financial Systems Knowledge
• Business and/or Financial Acumen
• Accountability
• Delegation/ Supervisory
• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Team work
• Customer Focus

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Job Summary       

• Assist in measuring quality of service performance and ensure adherence to quality of service standards.

Principal Functions

• Manage all voice performance monitoring and reporting in 2G, 3G, LTE etc.
• Prepare and ensure quality of service reports are properly documented for management use and decision making purposes
• Support Drive Test Engineers on the field based on their testing requirement.
• Analyze, detect and report on the performance of the different network QoS reports.
• Generate and circulate daily, weekly and monthly network reports.
• Analyze the data obtained from report and generate network performance analysis
• Prepare and Submit NCC, Group, Management and external party related performance request
• Assist in defining the KPI threshold for EMTS Etisalat Nigeria Technical Vendors
• Analyse measurement data using a special processing new test tool.
• Prepare and submit ad hoc reports on data performance within the stipulated time frame

Educational Requirements

• First Degree or equivalent in Electrical Engineering.

Experience,Skills & Competencies

• Two (2) years post NYSC work experience
• Network Availability and Capacity Management
• Business Application Knowledge
• Communication
• Problem Solving
• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Team work
• Customer Focus.