• Jobs at Airtel Nigeria

  • Posted on: 8 May, 2016 Deadline: 13 May, 2016
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  • Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development. The company made history on August 5, 2001 by becoming the first telecoms operator to launch commercial GSM services in Nigeria and has scored a series of many "firsts" in the highly competitive Nigerian telecommunications market including the first to introduce toll-free 24-hour customer care; first to launch service in all the six geo-political zones in the country; first to introduce affordable recharge denominations; first to introduce monthly free SMS and first to introduce monthly airtime bonus. A truly innovative company, Airtel has showed resilience, charting new paths in meeting the demands and needs of its esteemed stakeholders and enhancing distribution as well as providing affordable services to empower more nigerians. In Nigeria, Airtel is working tirelessly to live up to an ambitious vision of being the most loved brand in the daily lives of Nigerians as it offers a superior brand experience and a portfolio of innovative products & services ranging from exciting voice solutions to inventive data packages and mobile broadband.

    Corporate Sales Manager

     

    Job description

    Increased regional drive for new Corporate Business Opportunities 

    • Supervises the KAMs to ensure proper sales pipeline activity. Ensures active nurturing of deals and movement of opportunities to close.
    • Ensures timely submission of updated Pipeline on a weekly basis.
    • Maintains an Account Development Plan (ADP) for all accounts under the regional portfolio and ensures timely submission of same to HQ on a monthly basis.
    • Submits to HQ, MNP tracker updates on a monthly basis.
    • Directly supervises the day to day activities of the KAMs. 

    Performance management   

    • Provide strategic support to enhance the delivery on regional corporate sales targets.
    • Develop procedures for setting and communicating corporate sales targets and monitoring performance.
    • Deploy relevant metrics to routinely monitor progress against targets and recommend appropriate remedial actions to ensure targets are met or exceeded.
    • Effectively manage corporate salesmen incentive target to ensure drive for greater performance.
    • Provide sales performance data to support management decision making
    • Ensures that all delays in enterprise solutions deployment which are Customer dependent be duly communicated by the KAMs to the customer concerned.
    • Ensures that all JCCs are signed by client and submitted to HQ.
    • Ensure that all receivables and bills are up to date in terms of collections.
    • To ensure the timely execution of all enterprise contracts especially from the customer end (i.e. Sign off). 

    Assured Sustainable Revenue Growth in the region 

    • Proactively protects Airtel’s position and claims Airtel market leadership positions in strategic solution areas.
    • Meets or exceeds Month-on-Month, Quarterly and Annual revenue & margin quotas.
    • Constantly keeps a record of the top Ten revenue generating accounts in the region and formulate plans to increase revenue of same.
    • Ensures that KAMs carry out the targeted number of open days for the month. 

    Relevant Experience 

     

    • 5-7 years of work experience with ~ 3years of relevant experience in Telecom Industry.
    • Of these years 2-3 years should be in telecom Corporate and Enterprise solution products/ services sales/ marketing.
    • A minimum of 2 years in Management role.
    • Extensive knowledge of telecom enterprise business data products and applicable markets

    Desired Skills and Experience

    Sales Negotiation Business Development Sales Management Customer Retention Key Account Management Account Management
    Vacancy closes 13th May 2016

    go to method of application »

    Senior Manager Product Pricing, Usage and Retention

     

    Job description

    Achievement of Product lines Revenue Growth and Profitability Target 

    • End-to-end management of existing Enterprise GSM (Voice, Data, SMS) and VAS value propositions to meet targets for profitability, revenue growth and REC base growth
    • Own the development of competitively priced value proposition and packages which generates agreed margins for products and services. 

    Business Analytics, Customer Insight Analytics, Usage and Retention Target Achievement 

    • Accountability for regular tracking of usage (voice, data, sms and VAS) and REC with insights on key contributors to growth or decline across as many dimensions as possible (segment wise, plan wise, account wise, age wise, usage leg wise)
    • Develop standardize KPIs which will be tracked on a regular basis
    • Regular tracking of REC Churn, REG Churn with insights on key contributors, across as many dimensions as possible (segment wise, plan wise, account wise, age wise, usage leg wise) -
    • Analysis of Gross to Rec behavior of the base and insight on early decay
    • Ownership of the roadmap of initiatives to grow usage and revenue 
    • Execution of revenue simulation initiatives
    • Lead strategy, plan and execution of same for inactivity management
    • Lead strategy, plan and execution of same for churn and loyalty management
    • Analyze the daily, weekly and monthly reports on product portfolio performance, region wise and at pan OPCO level to understand the trend of customer demands and acceptability inclination 

    Product Pricing & Package implementation 

    • Pricing Design and Strategy - Create price designs, including development of price strategies, structures, models and tools, for products, customer segments and customer bids.
    • Conduct sensitivity analysis for deviation from standard pricing for all tariffs and packages
    • Work with relevant teams in IT and networks to develop bespoke packages for corporate customers
    • Lead all pricing and tariff  approvals
    • Assist and advise stakeholders in making informed and effective business decision on product pricing
    • Analyze competitor price offerings in order to enhance the Airtel Business value positioning
    • Identify, develop and maximize right pricing methodology to meet business objectives 

    Market and Customer insight 

    • Conduct Market research and leverage same to get insights into consumer behavior and preferences and drive future programs and promotions for GSM (Voice, Data, SMS) and VAS product portfolio
    • Effectively liaise with Marketing in analyzing competitor’s activities as well as relevant market development and proposing pre-emptive counter measures

    Cross Functional Engagement and Support 

    • Act as the Single Point of Contact for all GSM (Voice, Data, SMS) and VAS related engagement across stakeholder departments in head office 

    Trade and Sales team information dissemination and Training 

    • Carry out regular product training needs analysis
    • Coordinate content development and delivery of skill enhancement programs to enhance product knowledge of customer facing teams
    Relevant Experience 

     

    • 8+ years of varied experience in Sales & Marketing with at least 4 years at middle management level handling independent businesses.
    • An in-depth knowledge of enterprise systems is highly desirable
    • Relevant experience in Telecom industry is desirable

    Desired Skills and Experience

    Pricing, Product Management, Business Analysis and Planning, Presentation, Business Case Development, Data Analysis and decision support,

    Vacancy closes 16th May 2016

    Method of Application

    Use links below to apply on LinkedIn

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