Mercy Corps has been present in Nigeria since 2012, focusing its interventions on adolescent girls' empowerment, economic development and conflict mitigation. With the insurgency spilling over from the north east of Nigeria and causing displacement of thousands of individuals, Mercy Corps has decided to address the rising humanitarian needs among displaced households and vulnerable host communities by starting its humanitarian program in July 2014.
Mercy Corps Nigeria's humanitarian program aims to provide assistance to populations affected by the crisis in Northeast Nigeria. With funding from humanitarian donors including OFDA, FFP, and ECHO the humanitarian program has been focusing on food assistance, non-food items distribution, protection, livelihoods support, WASH and capacity building of humanitarian response actors. Mercy Corps plans to scale up and expand its humanitarian response in Northeast Nigeria to reach more beneficiaries with additional and varied assistance in a wider geographic area.
All Mercy Corps interventions in Nigeria are implemented in a conflict and gender sensitive manner.
This position is contingent on funding".
GENERAL POSITION SUMMARY:
The Humanitarian Programs Manager will be responsible for coordinating and implementing the delivery of humanitarian response programming that include livelihoods, cash, food, non-food items and wash interventions for families affected by conflict or unrest from both host and displaced communities. The position includes field leadership of humanitarian program, management of daily program activities and staff, ensuring appropriate systems and support mechanisms are in place to track, analyze and report on results as well as engagement with senior management on the strategic direction of the overall emergency and recovery program. The post holder will represent Mercy Corps on state level humanitarian coordination platforms.
ESSENTIAL JOB FUNCTIONS:
Representation & Fundraising
Communicate effectively to ensure overall project targets and donor obligations are met
Represent Mercy Corps programs with national and international media and participate in community activities as appropriate
Fundraise to address ongoing needs of IDPs.
Strategy and Vision
Finance and Compliance Management
Accountability: Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Organizational Learning: As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
SUPERVISORY RESPONSIBILITY: Humanitarian program & support team
REPORTS DIRECTLY TO: Director of Humanitarian Programs
WORKS DIRECTLY WITH: Operations, Finance, Program Managers, TSU team members, and others.
KNOWLEDGE AND EXPERIENCE REQUIRED:
The successful candidate will skillfully represent programmatic priorities of the agency to donors and regional partners while providing effective leadership to the Mercy Corps humanitarian program team. S/he will be capable of multi-tasking, rapid decision-making, have initiative, drive and a lot of energy, as well as high emotional intelligence, constructive mentoring skills and proven experience with capacity building. S/he will be committed to long-term program sustainability and the delivery of high-impact activities at the community level. Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.
The position will be based either in Yola, Adamawa state or Gombe, Gombe state, Nigeria and it requires frequent travel (60%) between field locations. Considering the frequent travel from/to different field locations, this position will require flexibility in terms of accommodation and logistics. Housing in the field will be in hotels or guesthouse where available. Security in the field locations require additional vigilance and accessibility will be reassessed continuously.
Access to good medical services in north east is limited. Phone communication, internet, electricity and water is available but might be erratic.
The location is currently being assessed for eligibility for hardship and R&R benefits and the intent is that these benefits will be in place at the time of hire. Given the nature of the humanitarian response, working hours require flexibility and working through weekends/evenings might be necessary.
Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps policies, procedures, and values at all times and in all locations.
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