Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, Personal and Business Banking and Wealth Management.
Stanbic IBTC Bank legally became part of Standard Bank Group 24th August 2007. The Standard Bank Group merged its Nigerian operations, Stanbic Bank Nigeria with that of IBTC Chartered Bank PLC. Stanbic IBTC Bank is a major financial service provider engaged in personal banking, business banking, credit cards, corporate banking, non-interest banking and wealth and investment banking in Nigeria.
The Officer, Change will be expected to:
•Lead the reengineering of moderately complex business processes to improve internal efficiency, drive innovation and sustainability or accelerate corporate growth.
•Identify opportunities to improve workflow and provide systematic access to accurate, real-time and consistent information.
•Analyze current processes by mapping, flowcharting and creating visual aids in order to evaluate against current procedures or best practices.
•Perform business environment analysis.
•Identify and apply lean and six sigma tools and processes such as cycle-time reduction/improvement in turnaround times, VOC, Just-in-Time (JIT), value streams, Kaizen.
•Develop action plan to translate strategic objectives into actionable initiatives.
•Define and use performance measures to drive and monitor business unit performance and evaluate the results in relation to the plan.
•Monitor and measure process goals and impact on product or service quality.
•Work in partnership with cross-functional teams to identify operational projects that support business initiatives and future business models. i.e. business modeling
•Quantify business process improvement in monetary terms.
•Any other duties assigned by the Manager, Change Services
DUTIES & ESSENTIAL JOB FUNCTIONS
•Process Improvement activities (process mapping, data gathering, brainstorming sessions, workshops, analysis) will account for 70%of this individual’s work time.
•Training stakeholders and process owners in newly defined processes – 10% of the time.
•Business Analysis may account for about 5 – 10% of this individual’s work time.
•Project & programme management will occupy about 10% of this individual’s work time
Interested and suitably qualified candidates should click here to apply online.