• Jobs in a Multinational Manufacturing Company

  • Posted on: 2 March, 2015 Deadline: Not Specified
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  • Adexen has been mandated to recruit a Key Account Manager by one of its clients in the manufacturing sector for their operations in Nigeria. The position is based in Abuja.

    Company

    Our client is a multinational manufacturing company with branches in Nigeria.

    Key Account Manager

     

    Job description

    The Key Account Manager will be responsible for developing long-term relationships with a portfolio of assigned key Accounts , connecting with key business executives and stakeholders.  He or She will liaise between key accounts and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

    The responsibilities of this role includes but not limited to the following:

    • Operate as the lead point of contact for any and all matters specific to the assigned key accounts
    • Build and maintain strong, long-lasting key account relationships
    • Develop a trusted advisor relationship with key account stakeholders and executive sponsors
    • Ensure the timely and successful delivery of the company solutions according to customer needs and objectives
    • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
    • Forecast and track key account metrics
    • Identify and grow opportunities within territory and collaborate to ensure growth attainment
    • Assist with high severity requests or issue escalations as needed
    • Gather information to understand the key account’s business needs
    • Identifying opportunities to capture additional sales at existing key accounts with better prices, greater volume and supplying products and services not currently purchased from the company.
    • Achieve assigned sales volume & margin in designated key accounts.
    • Achieve strategic customer objectives
    • Complete strategic customer account plans
    • Maintain high customer satisfaction ratings
    • Enlist the support of sales specialists, logistics, service resources, and other sales and management resources as needed..
    • Work closely with Customer Service to ensure customer satisfaction and problem resolution.

    Requirements

    • Degree in Marketing/Engineering or equivalent
    • 5 years of account management or other relevant experience
    • Experience in delivering client-focused solutions based on customer needs
    • Proven ability to manage multiple projects at a time while paying strict attention to detail
    • Excellent listening, negotiation and presentation skills
    • Excellent verbal and written communications skills
    • PC proficiency
    • Fluent English and Chinese is mandatory for this position

    Offer

    Attractive Package

    Method of Application

    Use links below to apply

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