Warehouse Assistant - Reverse Logistics at M-KOPA

About the job

• We are looking for a Warehouse Assistant - Reverse Logistics to join our Warehouse team in Lagos, Nigeria where progress, and humility are valued as highly as technical excellence. 

The role

• As a Warehouse Assistant - Reverse Logistics, you're the first line of quality control in our device returns pipeline. 
• You receive, diagnose, classify, and hand over returned devices with the rigour and pace that keeps downstream operations - refurbishment, resale, write-off; running on time and with confidence. 
• Your work directly determines what gets recovered and what gets lost.

What You'll Do

• Receive, log, and process incoming devices daily - hitting the 150–170 device receipting target while executing the mandatory pre-check protocol: power-on status, physical damage, screen functionality, IMEI validation, and FRP/password lock screening. 
• Manage device turnaround with precision: every unit moves from warehouse receipting to the Refurbs queue within 48 hours, with all five device categories tracked to a 24–72 hour TAT standard and a 95%+ quality reliability rate maintained across the pipeline. 
• Drive backlog reduction, prepare verified batch handovers for the weekly Monday Refurbs handover, and keep daily pre-check logs accurate and current to feed real-time reporting. 

What You'll Need

• Demonstrable hands-on experience in device inspection, mobile phone diagnostics, or electronics quality control with a track record of working accurately at volume. 
• Proven ability to manage structured workflows under strict turnaround standards, with attention to detail that holds even when throughput demands are high. 
• Experience working with inventory or asset tracking systems, and comfort updating operational logs that feed into live reporting dashboards. 

The honest part:

• This role moves fast and the standards are unambiguous.
• You'll be expected to hit daily targets, clear a significant inherited backlog, and maintain quality rates that protect the downstream refurbishment pipeline. 
• If you thrive on measurable output and take satisfaction in knowing exactly where you stand at the end of each day, this is your kind of environment.