Fresh Jobs at M-KOPA

What You'll Do

• Receive OEM deliveries, verify them against the delivery note, and flag damage or shortages.
• Label and store goods, update bin cards, and maintain FIFO on the floor.
• Work with IT and the App testing team to run flashing tools (Odin/HMD Toolkit) and app installation (Cygwin) on all provisioning systems for device enrolment.
• Support serial verification and keep provisioning desktops updated within the 24-hour firmware SLA.
• Package devices (QSG, casing, screen protector, seal) and complete final QC checks.
• Oversee provisioning officers, manage their SLAs, and resolve provisioning issues.
• Produce daily, weekly, and monthly throughput and stock count reports.
• Report to the Warehouse Lead and jointly verify materials with Handlers.
• Hit the standards: a 24-hour firmware update SLA, 300 devices per operator per day, and zero handover discrepancy.

What You'll Need

• A Diploma in Store/Warehouse Management or Procurement
• 2 years' work experience in a similar position
• Hands-on experience with an inventory management system, and working knowledge of Microsoft Office tools
• Strong stock management, problem-solving, time management, and multitasking skills, along with the conflict management, negotiation, and collaboration needed to keep a busy floor working together.

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What You'll Do

• Receiving and storage: Oversee customs and import clearance, resolve delivery discrepancies, own D365 and M-KOPANet postings, stock control and FIFO policy, and assist with stock takes and material requirement planning.
• Provisioning and systems: Plan daily allocation, manage SLAs across flashing, enrolment and locking, resolve escalations, and own IMEI upload accuracy across M-KOPANet, AX, KG and HMD Softlock.
• Quality, reporting and people: Oversee RFS reconciliation and quality standards, deliver weekly and monthly reconciliation with real-time Dynamics transaction accuracy, and supervise the Handlers and Provisioning Team while keeping stakeholders informed.

What You'll Need

• At least an HND/BSc in a business-related field. A diploma in Store/Warehouse Management or Procurement is an added advantage.
• Over 3 years’ work experience in a similar position, including hands-on use of ERP and other inventory management systems.
• Excellent analytical and problem-solving skills, with previous experience managing teams and driving process and performance improvement.