Warehouse Assistant - Provisioning at M-KOPA

What You'll Do

• Receive OEM deliveries, verify them against the delivery note, and flag damage or shortages.
• Label and store goods, update bin cards, and maintain FIFO on the floor.
• Work with IT and the App testing team to run flashing tools (Odin/HMD Toolkit) and app installation (Cygwin) on all provisioning systems for device enrolment.
• Support serial verification and keep provisioning desktops updated within the 24-hour firmware SLA.
• Package devices (QSG, casing, screen protector, seal) and complete final QC checks.
• Oversee provisioning officers, manage their SLAs, and resolve provisioning issues.
• Produce daily, weekly, and monthly throughput and stock count reports.
• Report to the Warehouse Lead and jointly verify materials with Handlers.
• Hit the standards: a 24-hour firmware update SLA, 300 devices per operator per day, and zero handover discrepancy.

What You'll Need

• A Diploma in Store/Warehouse Management or Procurement
• 2 years' work experience in a similar position
• Hands-on experience with an inventory management system, and working knowledge of Microsoft Office tools
• Strong stock management, problem-solving, time management, and multitasking skills, along with the conflict management, negotiation, and collaboration needed to keep a busy floor working together.