Trending Jobs at Stanbic IBTC Bank

To proactively promote a relationship-based offering by being a dedicated and primary point of contact for customers in the Executive Banking segment, through the provision of banking solutions which meet their needs and in accordance with the specified value propositions.

Qualifications

• Minimum of University Degree

Experience 

• 3- 4 years' Experience in sales and relationship management of customers and able to drive profitability and build relationships. Proven sales track record in the financial

Behavioural Competencies:

• Generating Ideas
• Convincing People
• Developing Strategies
• Exploring Possibilities
• Interacting with People

Technical Competencies:

• Business Banking
• Consumer Banking
• Governance - Risk - Compliance
• lending

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The Systems Administrator is responsible for performing a hands-on role that requires a full understanding of the below.

• Installation, configuration, patching and upgrade of Linux/AIX operating Systems.
• Proactively maintain and develop all Linux/AIX infrastructure technology to maintain a 24x7 uptime service.
• Install, configure, administer and monitor Red Hat OpenShift clusters on-premises and in cloud.
•  Support and troubleshooting of IBM Enterprise Service Bus (ESB) integration platform and resolution of associated incidents.
• Create, secure, and manage virtualized environments with VMware and IBM Hypervisor.
• Support, maintain and administer core Dell/IBM infrastructures like servers, storages and SAN switches.
• Install, configure and administer IBM API Connect infrastructure subsystems like the portal, management, and analytics.
• Plan, coordinate and implement software upgrades, patches, hot fixes on servers, storages, SAN switches.
• Proactively monitoring system performance and capacity planning.
• Installation and upgrade of security, backup, application and monitoring agents on all Linux/AIX servers in collaboration with respective teams in IT.
• The Enterprise System Administrator carries out responsibilities in management, infrastructure design and layout, Disaster Recovery design and implementation etc.

Key Responsibilities

• Improve Customer Experience
• Revenue Generation and Cost Reduction
• Establish a control framework that guarantees visibility and reliability of our franchise
• Implement efficient and timely projects and changes to support key business objectives

Qualifications

• Type of qualification: University Degree - B.Sc. (Minimum of Second-Class Lower)
• Field of study: IT, Computer Sciences or related field
• Job Function: Information Technology
• Job Family: IT Operations
• Experience Description: Minimum of 3 years post qualification experience in a similar or related position

Behavioural Competencies

• Interacting with People
•  Exploring Possibilities
• Taking Action
• Thinking Positively
• Establishing Rapport
• Developing Expertise

Technical Competencies

•  IT Operations
• Technical Analysis
• Change Management

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• Onboarding new enterprise banking Customers and proactive relationship management Engagement.
• Daily sales monitoring and reporting, Track percentage conversion ratio, Monitor proactive sales leads, Monitor specified sales and cross sell target.
• Dormant accounts reactivation.
• Cross selling the bank’s products and services to existing customers.
• Handling of customers complaint Improve customer experience and grow the bank’s share of wallet by proactively engaging the customer via telephone/email/web chat for more pocket share.

Qualifications

• Type of Qualification: First Degree
• Field of Study: Finance, Accounting and all courses under social sciences (ACCA or ACA or master's would be an added advantage).

Experience Required

• At least 5 - 7 years' experience is required in frontline banking, Relationship Management Commercial banking and Business banker, with products and services. Experience with handling and organizing large data. 
• Previous portfolio management experience servicing a portfolio for Business or Commercial Banking clients. Experience in a Branch sales and/or service role. Experience in preparing Credit motivations and understanding of lending principles.

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To implement, enable, scale, entrench and commercialise the Enterprise Direct value propositions in country in collaboration with all Segments, Sectors, Client Solutions, Engineering, Innovation teams and country stakeholders through the client engagement platforms Lead a team of Business Bankers in a cluster to manage tier 2 customers by carrying out the following: Onboarding new enterprise banking Customers, Proactive relationship management engagement Dormant accounts reactivation Cross sell the bank’s products and services to existing customers. Handling of customers complaint Improve customer experience and grow the bank’s share of wallet by proactively engaging the customer via telephone/email/web chat for more pocket share.

Qualifications

Type of Qualification: First Degree
Field of Study: Business Commerce or related field

Experience Required

Enterprise Direct Propositions

• Business & Commercial Banking
• 10 years and Above (currently in a leadership capacity)
• Extensive experience in SME/ Business Banking, market development, the design and development of client value propositions per sector; identifying key drivers of income and cost lines. Experience in successfully growing the client base, managing and growing a balance sheet and income statement
• Experience with products and processes across multiple sectors and platforms within Enterprise/SME .

Behavioural Competencies:

• Articulating Information
• Conveying Self-Confidence
• Convincing People
• Directing People
• Embracing Change
• Examining Information
• Exploring Possibilities
• Following Procedures
• Interpreting Data
• Producing Output
• Showing Composure
• Team Working

Technical Competencies:

• Customer Understanding (Business Banking)
• Customer Understanding ( Consumer Banking)
• Economic Capital Management
• Financial Acumen
• Process Governance
• Risk Identification
• Risk/ Reward Thinking

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• Responsible for the implementation of technical controls and remediating gaps where identified in the protection of digital assets within the business network
• Ensures that any initiatives developed or acquired meet stringent standards while enabling rapid innovation to meet customers ever-changing needs.
• Collect, analyse and implement business rules based on recommendations for optimization in line with trending information and cyber threats
  Provide operational IT Security support to ensure that the bank is not compromised in anyway.
• Ensures that all incidents are responded to, actioned and resolved within the required MTIR. Also ensure that calls are escalated and communicated to the required support area and user.

It is imperative that the necessary housekeeping takes place on an hourly/daily/weekly/monthly basis as per the job requirements.

Key Responsibilities

• Integrate security tools, standards and process into the digital product life cycle
• Oversee the end-to-end implementation of security controls within the Digital banking space.
•  Test and assess effectiveness of controls.
• Adequate knowledge of Security principles and procedures
• Administration and monitoring of digital security tools

Qualifications

Type of Qualification: University First Degree (Minimum of Second-Class Lower)

• Field of Study: Information Technology

Experience Required

• Type of qualification: International Certificate
• Field of study: IT and Computer Sciences
• Type of qualification: First Degree
• Field of study:
• MCP, CISSP, CISM, ISO 27001:2013 Lead Auditor.
• Job Function: Information Technology
• Job Family: Information Security
• Years: 4-5 Years
• Experience Description: Extensive knowledge of Security Operation, Endpoint management, Network Security and Vulnerability management. Extensive knowledge of TCP/IP protocol stacks, firewalls (Checkpoint and ASA), switches and routers. Extensive knowledge of Windows and Linux Operating Systems and cloud computing / cloud security 

Additional Information

Behavioural Competencies

• Generating Ideas
• Exploring Possibilities
• Developing Strategies
• Upholding Standards
• Taking Action
• Team Working

Technical Competencies

• Information Security
• Proficiency Level: ADVANCED - Mastered the concept, able to act independently, provides guidance and training to others