Job Vacancies at Work Better at Work Better Africa

Responsibilities

• Upgrading and maintaining the hotel’s current telecommunications systems.
• Evaluating customers' needs and installing telecommunications systems that best meet those needs.
• Running routine tests on telecommunications systems to ensure that all components are functioning at optimal levels.
• Performing diagnostic testing on problematic telecommunications systems to identify and resolve various technical faults.
• Performing temporary fixes until extensive repair work can be done at a later date.
• Checking all wiring work done to ensure that there are no exposed cables.
• Ordering replacement components for telecommunications equipment and devices from suitable vendors.
• Investigating and resolving customers' complaints promptly.

Requirements

• Candidates should possess a B.Sc in Computer Science, Physics Electronics, Electrical Electronics Engineering, and other related fields.
• Proven experience working as a telecommunications technician.
• Sound knowledge of telecommunications systems.
• The ability to interpret technical manuals and schematic designs.
• The ability to work well under pressure.
• Strong technical, analytical, and problem-solving skills.
• Exceptional communication and customer service skills.
• A detail-oriented disposition.

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Position Summary

• The Sales and Marketing Executive’s role in a hotel is to sell guest rooms,catering services, and banquet facilities as directed by the Manager.
• Also provide high-level administrative support by conducting research, preparing statistical reports, collecting and processing sensitive data, resolving guest issues, and also perform clerical functions.

Educational Qualification and Experience

• Degree in Business Management, Sales & Marketing
• Two or three years of experience working in a similar role.
• Good computer skills; proficient in the use of Microsoft Office (Word, Excel, Powerpoint)

Prerequisites:

• Speak with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Working knowledge of standard office administrative practices and procedures.
• Excellent customer service skills.
• Able to effectively communicate in English, in both written and oral forms.
• Be friendly customer-centric, smile and able to work in a team environment.