Jobs at Personal Trust Microfinance Bank

Job Summary

• The Team Lead, E-Business is responsible for the alignment of e-business strategies with the short- and long-term goals of the Bank.
• The job holder ensures the development and growth of e-products and services in order to achieve the digital transformation vision of the bank.

Duties and Responsibilities

• Increase the profitability of e-business by achieving e-business budget
• Manage and oversee project implementation within budget and set time frames
• Develop operating manuals and procedures for e-products operations
• Develop strategies to increase the bank’s market share by growing the number of active users of e-business solutions.
• Manage each channel as a business, focusing on service delivery income streams and costs Manages all self-service channels, including websites, applications, software’s etc.
• Develop and oversee the electronic promotions, advertisements, and campaigns of the bank
• Enhance and upgrade existing e-products and services
• Supervise the card and mobile money operations of the bank
• Ensure customers’ disputes or claims regarding e-channel transactions are resolved within TATs
• Ensure reconciliation of ledgers and settlement of transactions
• Ensures fees due to the bank are received from third parties as and when due
• Provides user support for the core banking and alternative banking channels
• Administration and support of e-business solutions
• Develop and implement self-service products to expand customer base across a wide geographical reach
• Implement security measures to protect systems and infrastructure
• Organize and schedule upgrades and maintenance
• Set up user accounts, permissions and passwords
• Responsible for establishing, monitoring and managing service level agreements with service providers
• Manage relationships with third-party service providers
• Report all suspicious or fraudulent activities to Compliance.
• Flexibility to carry out any other task as requested by Management

Qualifications

• HND / B.Sc in IT or Computer Science
• IT professional certification or qualification (CCNA, CISA e.t.c) isan added advantage
• Evidence of completion or exemption from NYSC
• Evidence of completion of the Microfinance Certification Program

Experience:

• Minimum of five (5) years’ experience in IT and or e-commerce in a bank

Skills:

• Channel Management
• E-Banking Business Savvy
• Business Acumen
• Product Development
• Ability to multi task and meet tight deadlines
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
• Strong strategy and implementation skills
• Proficient in the use of MS Office Suite.

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Job Summary

• The Head of Internal Audit and Compliance is responsible for the development, management, and evaluation of internal control systems in the bank.
• The Head of Internal Audit and Compliance develops and implements the annual internal audit program and ensures that the audit objectives are met. The job holder provides reasonable assurance about the effectiveness and strength of internal controls.

Duties and Responsibilities

• Develops an annual risk-based internal audit plan and oversee the implementation of the approved plan
• Ensures methodical documentation of work plans, testing results, conclusions and recommendations and ensures follow up on findings and corrective actions.
• Provide technical assistance with investigations, special audits, and provide subject-matter expertise as needed.
• Remains current on audit regulatory oversight trends and develop a risk-based approach incorporated into the annual audit plan.
• Performs regular bank-wide risk assessment to identify significant risks or exposure related to internal controls or compliance with regulatory requirements, efficiency of operations, and accuracy of financial reporting.
• Provides feedback and recommendations on business risks and improving operational efficiencies and processes where appropriate.
• Directs the work of external auditors to ensure the audit work remains within the prescribed guidelines.
• Coordinates and assist with the preparation of Audit Committee materials and participate in audit committee meetings
• Investigates and report to the Audit Committee on activities reported through the Hotline/Whistleblower processes and assist in investigations.
• Initiates policy and process reviews including ensuring they are up to date with all legislations and best practices
• Using problem solving and critical thinking skills to quickly identify internal control deficiencies, evaluate their risk implications, and draw the appropriate conclusions
• Lead the setup of the enterprise risk assessment for the bank and developing a risk log
• Conduct follow-up reviews of financial, operational, or regulatory compliance deficiencies noted during audits.
• Implements the anti-fraud campaign and assess compliance
• Prepares monthly regulatory renditions and returns
• Flexibility to carry out any other task as requested by Management

Qualifications

• HND / B.Sc in IT, Information Systems, Mathematics, Accounting, Banking and Finance or a related field
• Evidence of completion or exemption from NYSC
• Evidence of ICAN certification is an added advantage
• Evidence of completion of the Microfinance Certification program.

Experience:

• A minimum of five (5) years’ experience in Internal Audit in a Microfinance Bank, financial institution or audit firm
• Prior managerial experience in similar role or capacity
• In-depth knowledge of Internal control framework for the Microfinance Industry.

Skills:

• Strategy planning and implementation
• Organization and time management abilities
• Leadership, team management and mentoring
• Outstanding communication and people skills
• Extensive knowledge of all regulatory policies and procedures
• Proficient writing and delivery of presentations and documentation
• Risk Management techniques
• Proficient writing and delivery of presentations and documentation
• A logical approach to identifying and evaluating issues and problem solving
• Meticulous attention to detail and accuracy
• Ability to multi task and meet tight deadlines
• Ability to interact with senior management and stakeholders, including regulators
• Proficient in the use of MS Office Suite
• Unquestioned personal integrity with strong ethics and values.