Jobs at DP World

Job Context

• The Fuel Monitoring Specialist is responsible for overseeing and ensuring the accuracy, efficiency, and compliance of fuel management across a fleet of 500+ trucks.
• The role focuses on real-time monitoring of fuel sensors and probes, verifying fuel dispensing operations, optimizing sensor performance, managing third-party service providers, and preventing fuel losses.

Key Performance Areas

• Monitor the performance of fuel sensors and probes installed on all trucks.
• Ensure sensors are functioning optimally and remain within the acceptable tolerance levels of accuracy.
• Report faults or discrepancies and ensure timely repairs or calibration.
• Ensure accurate quantities of fuel are dispensed from company dumps, third-party filling stations, and directly from partners such as NB Breweries.
• Validate fuel delivery and offloading records against system data and physical confirmations.
• Identify and block all potential leakages in the fuel supply chain, including unauthorized offloads and shortchanging incidents.
• Investigate discrepancies and take corrective action in collaboration with relevant departments.
• Liaise with third-party service providers to ensure proper maintenance and functioning of fuel monitoring systems.
• Hold vendors accountable for service level agreements (SLAs) and escalate non-compliance.
• Ensure strict adherence to all contractual obligations relating to fuel supply and monitoring.
• Ensure the company receives full value for all fuel-related expenditures.
• Recommend improvements to ensure optimal cost-efficiency and operational transparency.
• Generate daily, weekly, and monthly reports on fuel usage, probe performance/accuracy, and discrepancies.
• Analyze trends to provide actionable insights for operational improvement.
• Support audit processes with accurate records and data.
• Recommend improvements to processes based on fuel consumption trends and probe performance.
• Provide data-driven insights for informed decision-making.

Qualifications Required

• Bachelor’s degree in business, Supply Chain Management, or a related field

Experience and Skills Required:

• Minimum of 3 years
• Customer relationship management
• Proficient in the use of Microsoft office package
• In-depth understanding of fuel probe/sensor technology and telematics systems.
• Knowledge of how fuel is dispensed, tracked, and reconciled across various sources (dumps, stations, breweries, etc.)
• Strong Excel skills (pivot tables, VLOOKUPs, charts, etc.).

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Job Context

• To manage training sessions for both new and experienced delivery officers, evaluating their performance to identify areas needing additional focus for further improvement.
• Take charge of leading training initiatives for delivery officers, contributing significantly to the long-term advancement of the Transport Operations function within DPW.

Key Performance Areas (KPAs)
Conduct Training Sessions:

• Provide instructional training sessions for articulated truck drivers on safe and efficient driving techniques, including handling large vehicles, maneuvering, and operating articulated trucks.
• Research and present innovative training methodologies to enhance driving capabilities.

Develop Training Curriculum:

• Create and design a comprehensive training curriculum that covers all aspects of articulated truck driving, focusing on safety protocols, vehicle controls, traffic regulations, and load handling.
• Design and update driver course materials, including training literature, presentations, and assessments.
• Identify drivers' weaknesses and create tailored training plans to address skill gaps.

Train New Drivers:

• Instruct newly recruited drivers on the operation of articulated trucks, familiarizing them with vehicle controls, safety features, and adherence to company policies and procedures.
• Conduct on-board and shadow monitoring of all delivery officers' performance.
• Instruct new drivers on vehicle controls, inspection protocols, and safe driving practices.

Offer Refresher Courses:

• Conduct periodic refresher courses for experienced drivers to reinforce safe driving practices, update knowledge on regulatory changes, and improve driving skills.
• Provide targeted training for drivers with identified areas of improvement.

Assessment and Evaluation:

• Assess drivers' performance through practical tests, evaluations, and feedback sessions to identify areas for improvement and ensure compliance with safety standards.
• Develop and update assessment questions for ongoing evaluation of delivery officers.
• Document potential candidates using an assessment form, screening, and shortlisting applicants for on-road testing.
• Evaluate student performance during driving lessons to pinpoint areas for improvement.

Mentorship and Guidance:

• Provide mentorship and guidance to drivers, offering support and advice on enhancing driving techniques, hazard management, and maintaining vehicle integrity.

Safety Protocols and Compliance:

• Emphasize and enforce adherence to safety protocols, regulations, and traffic laws, emphasizing defensive driving techniques and accident prevention strategies.

Equipment Familiarization:

• Ensure drivers are well-versed with the technical aspects of articulated trucks, including understanding maintenance schedules, vehicle inspections, and emergency procedures.

Documentation and Reporting:

• Maintain accurate records of training activities, assessments, and driver progress. Generate reports highlighting training outcomes and areas needing improvement.

Continuous Improvement:

• Stay updated with industry best practices, technological advancements, and changes in regulations to incorporate relevant information into training programs, fostering continuous improvement among drivers.

Emergency Response Training:

• Prepare drivers to handle emergency situations effectively, including breakdowns, accidents, and adverse weather conditions, ensuring they respond appropriately and prioritize safety.

Communication and Coordination:

• Collaborate with management and other stakeholders to ensure alignment of training programs with organizational goals and objectives. Facilitate open communication channels for driver feedback and suggestions.

Health & Safety responsibilities

• Liaise with the HSE unit to train all drivers on DPW’s health, safety and security regulations and policies.
• Ensure drivers compliance with DPW’s and all other relevant health, safety and security regulations and policies.
• Involve in incident/accident investigation.

Qualifications Required

• A bachelor’s degree in any of the Social Sciences or equivalent

Skills and Experience Required:

• Minimum of 5 years post graduate experience training articulated truck drivers.
• Transport and Logistics
• Warehouse
• Freight Forwarding
• Manufacturing
• Certification in training and development, instructional design, or a related area advantageous.