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  • Posted: Nov 22, 2021
    Deadline: Nov 29, 2021
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    Store / Operations Officer

    Location: Lekki Phase 1, Lagos

    Industry: Beauty / Retail

    Job Summary

    • As the Store/Operations officer, you are responsible for overseeing all aspects of shop operations. You are directly responsible for achieving sales goals through exceptional customer service, marketing the shop, sales growth and cost control.

    Duties and Responsibilities

    • Ensuring all operations are carried on in an appropriate, cost-effective way
    • Improving operational management systems, processes and best practices
    • Helping the organization’s processes remain legally compliant
    • Schedule maintenance and repairs where necessary
    • Managing stock control and inventory checks.
    • Purchase materials, plan inventory and oversee warehouse efficiency
    • Follow up on vendors to make purchases and Update vendors list
    • Receive inventory and update inventory log
    • Ensure all supplies needed by the company are available
    • Ensure office equipment and facilities are properly used and maintained
    • Promote and sell services and products, including recommending and selling additional services.
    • Communicating changes in an order process to relevant parties.
    • Ensuring that health and safety regulations are followed.
    • Reviewing workloads and manpower to ensure targets are met.
    • Prepare letters for new employees
    • Conduct induction and onboarding for new employees
    • Monitor and keep employee Rota and attendance
    • Send out internal memos and communicate notices to employees
    • Plan and coordinate staff events
    • Monitor staff performance
    • Adequately prepare monthly payroll
    • Send daily reports to the MD
    • Setting goals for each staff member, evaluating staff performance, and providing training and overall guidance
    • Supporting all functions of the business to work together

    Qualifications

    • BSc / HND in a related field.
    • 1-3 years’ experience in a similar role.
    • Great interpersonal skills
    • Highly Organized and Good organizational skills
    • Able to work under pressure to meet deadlines
    • Effective listening skills and High emotional intelligence
    • Excellent written and verbal communication skills
    • Ability to multitask, prioritize, and manage time effectively

    Salary
    N70,000 - N90,000 monthly.

    go to method of application »

    Fashion Content Creator / Manager

    Location: Agungi, Lagos
    Industry: Fashion / Retail

    Job Brief

    • Exceptional customer service is one of the most important duties included in the assistant manger clothing store job description. The assistant manager is responsible for ensuring that the customer has an enjoyable and productive shopping experience.
    • The assistant manager achieves this objective by working with the manager and team leads to set goals and reach a high bar of customer service. In this job, you'll spend your days supervising staff, offering tips for helping customers, monitoring inventory, ordering apparel and creating eye-catching visual displays of popular merchandise.

    Responsibilities

    • Managing and running the store
    • Interface with walk-in and online clients
    • Deal with complaints from customers to maintain the store’s reputation
    • Taking photos, posting daily online and fulfilling orders
    • Monitoring social media and company website metrics.
    • Prepare work schedule for assigned employees.
    • Supervise and coordinate all activities related to outbound and inbound orders and the check-in and repair of resources in the shop.
    • Ensure that all company paperwork is completed timely, accurately and in accordance with Company requirements. Some examples include, but are not limited to, order forms, shipping documents, vendor packing lists/invoices and all other operation forms.
    • Confer with management to discuss operational challenges, issues and opportunities.

    Requirements

    • A graduate Degree in Business Administration or any related field
    • Knowledge of different fabric types and descriptions
    • Knowledge of measurement and sizing, at least 2 months fashion experience
    • Knowledge of Content creation tools like Canva, Inshot etc
    • 1-3 years’ experience in the retail fashion space
    • IT competency and Proficiency in Microsoft office suite
    • Excellent communication and interpersonal skills
    • Good organizational skill and attention to detail
    • Great team player.
    • Excellent oral and written communication skills.

    Salary
    N80,000 - N100,000 monthly.

    go to method of application »

    Fashion Sales Assistant

    Location: Lagos Island, Lagos

    Industry: Fashion / Retail

    Job Description

    • We are looking for a competitive Fashion Sales Assistant to help customers identify and purchase products they desire. Sales Assistant duties include selling, restocking and merchandising.
    • The goal is to provide high class customer service and to increase company’s growth and revenue through sales maximization.

    Responsibilities

    • Ensure high levels of customer satisfaction through excellent sales service
    • Maintain outstanding store condition and visual merchandising standards
    • Maintain a fully stocked store
    • Ascertain customers’ needs and wants
    • Recommend and display items that match customer needs
    • Welcome and greet customers
    • Manage point-of-sale processes
    • Actively involve in the receiving of new shipments
    • Keep up to date with product information
    • Accurately describe product features and benefits
    • Follow all companies policies and procedures

    Requirements

    • A graduate Degree in Business Administration or any related field
    • Proven working experience in retail sales
    • Basic understanding of sales principles and customer service practices
    • Proficiency in English
    • Track record of over-achieving sales quota
    • Solid communication and interpersonal skills
    • Customer service focus
    • Friendly, helpful, confident and engaging personality
    • Basic administration skills.

    Salary
    N60,000 - N75,000 monthly.

    Method of Application

    Interested and qualified candidates should send their CV to: info@hrbreakoutroom.com using the Job Title as the subject of the email.

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