Jobs at IT Horizons Limited

Description

• You will be responsible for scoping, designing, and developing Bill of Materials with pricing for solutions relating to Networks & Collaboration Solution and Intelligent Building Management System.
• You will architect for other areas of solution as the company deem fit from time to time.
• Your goal is to win the customer with innovative solutions that solve customers’ problems at a price points that gives competitive edge without compromising quality and integrity.
• You will interface with external vendors, OEM, and sales team in ensuring optimum performance of the solution areas under your portfolio.
• You will guide the company on technological trends on areas you manage from time to time.
• You will be responsible for achieving the financial target of the business for the area of solutions you manage.
• The performance of the solutions will be evaluated from time to time as deemed fit by the organization.
• You will be part of a team that is responsible for designing and developing scalable solutions that is in line with customer requirement.

Responsibilities

• Speaking with customers via email, phone, physical meetings for initial requirement capture • Strong knowledge of Compute, Backup/DR, System and Microsoft Solutions.
• Knowledge of Network, Wireless, Collaboration, and Security Solutions.
• Maintain strong relationships with OEMs, in-market field sellers, partner under your area of concentration.
• Keep up to date with various OEM product announcements and sales incentives and programsunder your area of coverage.
• Support sales team, prioritizing effort based on maximizing total impact on team productivity and profit, or as directed by Presales Lead or Sales Lead.
• Proactively scopes the technical solution required to address customer requirements, assesses customers met and unmet needs, and recommends solutions that optimize value for both the customer and the organization.
• Coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements.
• Meets assigned targets for profitable sales growth in assigned product lines, market areas, channel, or teams supported.
• Opportunistically pursues additional business development opportunities within clients.
• Collaborates with sales to ensure these opportunities are effectively covered and advanced.
• Maintains high customer satisfaction ratings that meet company standards.
• Completes required training and development objectives within the assigned time frame.
• Builds relationships especially on C-level with customers and global partners that result in superior solutions and deeper loyalty and adoption of ITH’s solutions.
• Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.
• Establishing the customer environment by designing system configuration, directing system installation, defining, documenting and enforcing system standards.
• Design and implementation of new solutions and improving resilience of the current environment.
• Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization.
• Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations.
• Deliver Proof of Concepts (POC).
• Product presentations and demonstrations.
• Support with technical qualification of sales opportunities.
• Collaborates with sales, service, engineering, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs and are appropriately supported by key customer technical decision-makers.
• Provide answers to (technical) questions in a Request for Information (RFI) or a Request for Proposal (RFP).
• Support the team lead in preparing and implementing annual work and resource plans; supporting their applicability within the overall company strategy.

Requirements

• University Degree in Computer Science, Computer Engineering, Software Engineering, Information Technology, or other related courses or numerate disciplines.
• Minimum of 3 years of experience.
• Hands-on experience with monitoring, compute system diagnostic and compute system analytics tools.
• Proven hands-on experience on compute system projects.
• VCP/MSCE/ITIL/NPP.
• MSc will be an added Advantage, Virtualization Certificate (VMware/Microsoft/Nu tanix/RedHat), Storage Certificate (DellEMC/IBM/NETAPP), Server Certificate (DellEMC/IBM/HPE), Cloud Certificate (AWS/Azure/Oracle/Google), Backup Solution Certificate (CommVault/Veeam/Q uest/IBM/DellEMC/Sy mantec/Veritas), Network Certificate (Cisco/Fortinet/Brocade), ITIL.
• Good at organizing and multitasking and prioritize under pressure.
• Able to explain technical problems in a simple term.
• Work well with people and Willingness to travel.
• In depth knowledge of the compute solution (server, storage, virtualization, cloud, backup, disaster recovery, converge/hyperconverge system, Microsoft solutions).
• Analytical and problem solving ability.
• Teamwork skills and the ability to feel comfortable working with different teams, clients and groups of staff across an organization.
• Organizational skills and the ability to prioritize your workload.

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Job Summary

• The position is responsible for developing, maintaining and managing sales activities of the business within Lagos and its environs, as well as developing and implementing an innovative, growth-focused commercial strategy, focused primarily on new opportunities and markets.

Responsibilities

• Directing strategy towards the profitable growth and operation of the company.
• Developing innovative sales strategies to achieve sales goals
• Represent the company externally to enhance and strengthen the company’s profile and optimizes all business development opportunities.
• Maintain a good level of understanding and knowledge of the Company’s products and services, ensuring that customer queries can be captured and dealt with accurately and appropriately
• Ensure that all commercial activities meet or improve on budget, cost, volume and efficiency targets (Key Performance Indicators) in line with business objectives.
• Achieve growth and hit sales targets by successfully meeting set targets
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Work with the sales team to ensure consistent lead generation.
• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options
• Maintains an awareness of external factors (including competitors, government business initiatives, current and proposed legislation in relation to commercial activities), which impact the business.
• Communicate such information and any subsequent changes to the MD/ CEO.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements
• Making accurate cost calculations to provide customers with quotations
• Achieve growth and hit sales targets of the organization through effective planning and budgeting.
• Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence
• Present sales, revenue and expenses reports and realistic forecasts to your line manager
• Collaborate with Technical team on sales technology initiatives
• Ensure correct usage of CRM and other sales applications
• Train and ensure adherence to sales process
• Contributes to team effort by accomplishing related results as needed
• Ensure that all sales representative activities are in accordance with the guidelines of the Company’s Code of Conduct.
• Accomplishes marketing and organization mission by completing related results as needed.
• Protects organization's value by keeping information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Liaise with vendors and other IT personnel for problem resolution
• Develops qualified leads and generate new business in line with the Company’s commercial target
• Builds effective relationships with potential clients and existing customers
• Speaks positively and enthusiastically about the Company and its products and services to ensure that a professional company and brand image is provided at all times to customers and colleagues
• Acts as spokesperson for the company at industry events.

Requirements

• Candidates should possess a Bachelor's / Master's Degree with 5 - 10 years work experience.

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Job Summary

• The Collaboration Presales Engineer shall be responsible for all Presales activities involving solutions around Collaboration (Solution Architecting and Technology Sales) deliverables in the company.
• He is to coordinate his activities and ensure bids and solutions inquiries are attended to within the time committed to meeting customer business outcomes at the best possible price.
• He ensures the submission to bid desk/Sales account managers/executives is of high quality and positions ITH for a win against her competition.
• The technology focus is Collaboration and any technology solutions the company takes up at any time.
• He constantly advises the business on evolving technologies based on market trends and customer requests.
• He is responsible for driving OEM/vendor/Distributor engagement to ensure ITH is at the appropriate partnership level supporting her Business with customers. He is responsible for his financial target.

Responsibilities

• Participate and oversee all the unit’s Presales activities (Solution Architecting and Technology Sales on Collaboration).
• Participate and ensure the proper and cost-effective solution is always proposed to the customer.
• Directs the team to support sales in achieving company technology financial targets.
• Manages relationships and partnerships with OEMs, Vendors and Distributors.
• Plan and deliver technology workshops to customers to generate business opportunities.
• Constantly provide leadership and develop the team per market needs for technology delivery and global technology trends.
• Provides technical support for the Sales and Implementation in the review of new business.
• Builds relationships with customers and global partners, especially with Team Lead, Collaboration, resulting in superior solutions and deeper loyalty and adoption of ITH’s solutions.
• Perform other duties that the organization may assign.
• Provides in-depth knowledge and expertise on pre-sales and technical activities/ engagement.
• Provide the Team Lead, Collaboration with reports measuring business performance through data and metrics analysis and develop ways to improve processes.
• Oversee all research and development in line with the company's strategic plan and technology activities for enhancing existing and developing new products/services and advising on technical roadmap.
• Assess the business risks of new technical, commercial and partnership opportunities.

Requirements

• University degree in Computer Science, Technology related courses, Engineering, or other numerate disciplines
• A Master’s Degree in business administration, Information Technology or related fields from a recognized University will be an advantage.CCNP (Cisco Certified Network Professional), CCNP - Collaboration (Cisco Certified Network Professional - Security, ITIL, Sophos Certified Engineer,Good at problem solving
• Minimum two years in an ICT Operating environment with hands - on experience in Network Administration, Network Collaboration, LAN/WAN optimization, Project delivery, technical solutions designing, and executive management.