Jobs at GeneSys Health information Systems Limited (GHIS)

Overview

• We are looking to hire a dynamic and experienced Software Engineer (Full Stack), who will be responsible for the development and maintenance of our awesome collection of e-health products and solutions - Genesys & Gemeni - and augment our development process.

What The Role Entails

• Developing, refining, and tuning integrations and implementing product specifications.
• Collecting and documenting users' requirements; developing user stories and work plans.
• Collaborating with internal and external stakeholders to plan, design and develop subsequent version releases of our current products and other products in line with our SDLC.
• Owning and reviewing deliverables for accuracy, quality, and completeness.
• Analysing and resolving technical and application problems.
• Participating in testing, debugging and peer-reviews of solution designs and related code.
• Migrating older applications (asp) to current Microsoft technologies.
• Preparing reports/manuals and other documentation on products' status and maintenance.

Required Skills & Competencies

• Minimum of 5 years of software development experience (front- and back-end).
• Proven record of contributing to product/software design and development.
• Experience testing and/or fixing bugs and implementing product specifications.
• Ability to write clean, functional and transferrable codes.
• Demonstrated experience in technology stack and principles including:
  • DotNet Design Pattern
  • Webform
  • SQL Server
  • Hangfire
  • Dotnetcore
  • Step Procedure
  • Azure DevOps Server.

Our Technical Stack:
Our stack comprises of:

• AWS and Azure DevOps Server
• Microsoft C#
• Dotnet core
• Webform
• MS SQL Server (Store procedures, SSIS, SSRS)
• JS frameworks (React, Node & Angular)
• Hangfire
• Stop Procedure
• Swagger
• Dotnet design pattern.

Biggest Problem To Solve:

• Building and upgrading our EMR, HMIS and Telemedicine Products inline with the best practices.

Benefits & Perks

• Monthly basic salary of 300,000 Naira
• Complementary - monetary and non-monetary allowances
• 13th month salary
• HMO coverage
• Fully remote work option
• Long-term service bonus (which is eligible upon 5 years of service)
• Work with a brilliant and diverse team.

go to method of application »

Overview

• We are looking to hire a resourceful and confident Sales Associate - with experience in B2B sales - who will be responsible for building our client base by opening new accounts for GeneSys Health.
• The Sales Associate will serve in a support function toward acquiring clients.

What do you need to do to be considered successful?
You will be responsible for the identification, building and expansion of our client base (health-care institutions). You will also be responsible for:

• Achieving sales growth objectives through the management of the sales pipeline and generating sales leads through cold calls or other sales and customer prospecting techniques.
• Supporting in the product design and development during Joint Application Development (JAD) by leveraging insight from client interactions.
• Assisting in the representation of the company and keeping a tab on local and national health institutions-focused exhibitions and conferences.
• Optimising and executing our sales strategies and product demo session processes to fit the unique needs of our potential clients.
• Periodically provide forecasts, reports, marketing intelligence, and information through market research and competitive analysis.
• Assisting in the management of the communication processes with prospective clients until their conversion.

Biggest Problem To Solve:

• Our ideal candidate should have a solid knowledge of effective B2B sales pipeline management techniques and be willing to take the initiative to expand our client base and build an effective long-term relationship with our (current and prospective) clients, healthcare institutions.

Requirements
What are the required skills and competencies for this role?

• A Degree in Marketing or Communications would be a plus.
• 2 - 3 years work experience in B2B (software/service) sales or relationship marketing roles.
• Solid knowledge of sales management and B2B sales pipeline management.
• Excellent presentation, interpersonal, verbal and written communication skills.
• Strong research, critical thinking and product sales capabilities.
• Knowledge of the pharmaceutical and health sector, HMIS and EMR would be an added advantage.
• Self-starter that can work independently and be responsible for self-learning.

Benefits & Perks

• Monthly basic salary of N100,000
• Flexi work plan.
• Work with a brilliant and diverse team and clients.
• Enabling environment for personal and professional development.

go to method of application »

Overview

• We are looking to hire an experienced and proactive individual for the role of Implementation Lead, who will be responsible for championing the successful deployment of our solutions on our clients' site. The Implementation Lead will also manage product development efforts as well as customer success.

Required Skills & Competencies

• Candidates should possess a Bachelor's Degree qualification
• 3 years experience in a similar role or service management role.
• Ability to manage stakeholders and coordinate project implementation schedules and teams.
• Strong communication, analytical and time management skills, with a keen eye for details.
• Understanding of network design, computer systems and troubleshooting processes.
• Experience leading a sales and customer service team is a plus.
• Knowledge of hospital operations, HMIS and EMR would be an added advantage.

What The Role Entails
To be successful as an Implementation Lead, s/he should demonstrate a sound technical knowledge of project implementation processes and stakeholders management. You will be responsible for:

• Designing preliminary use-case documentation to accommodate any process modifications and performing requirement-gathering exercises using texts and pictograms like process flow diagrams, use-case diagrams, data flow diagrams and modern diagraming tools.
• Performing requirements process re-engineering exercises, by identifying As-Is processes from the requirements gathering documentation and highlighting to‐be processes.
• Collaborating with the Development Team on Joint Application Development (JAD) sessions and translating the sessions' output into Software Requirements Specification (SRS) documentation.
• Working with the Development Team and Service Delivery Team to ensure that GHIS solutions and service delivery are compliant with global medical best practices.
• Ensuring the utilization of the customer relationshipmanagement (CRM) tool.
• Managing the Service Delivery and Management Team and driving strategies to develop and maximise positive business and customer relationships toward revenue growth.
• Developing training schedules, performing training and supporting end-users at client facilities up until User Acceptance Test (UAT) sign-off and go live.
• Assessing competition by gathering current marketplace information on pricing, products, new products, implementation schedules.
• Liaising with the Development Team to ensure that customers' requests and complaints are resolved within the SLAs and making process improvement recommendations to Management.

Biggest Problem To Solve:

• Satisfying the needs of our clients who operate a 24/7 business hour and juggling between remote working and onsite work schedules.

Benefits & Perks

• Monthly basic salary of 100,000 Naira
• Complementary -monetary and non-monetary-allowances and commission.
• 13th month salary
• Pension
• HMO
• Flexi work plan
• Work with a brilliant and diverse team and client
• Enabling environment for personal and professional development

go to method of application »

Overview

• We are looking to hire a smart and proactive Implementation Support who will be responsible for for the onsite deployment and troubleshoot of our e-health products and solutions at our clients' location.
• The Implementation Support will also serve a liaison role between our Development team and our clients.

What the Role Entails
To be successful as an Implementation Support, our ideal candidate should be able to demonstrate a sound technical knowledge of computer systems as well as exceptional analytical, communication, and customer service skills. You will be responsible for:

• Performing requirements-gathering exercises (to capture client's As-Is process) and documenting same in a report using texts and pictograms like process flow diagrams;
• Designing preliminary use-case documentation to accommodate any process modifications on the system using texts and pictograms like process flow diagrams, use-case diagrams, data flow diagrams and modern diagraming tools;
• Performing requirements process re-engineering exercises, by identifying As-Is processes from the requirements gathering documentation and highlighting to‐be processes;
• Liaising with the development team, by partaking in Joint Application Development (JAD) sessions and translating the output of the JAD session into a Software Requirements Specification (SRS) documentation;
• Liaising with the development team to ensure the GHIS solution adheres to global medical best practices and the SRS documentation;
• Providing first level on-site support on issue resolution for users and escalating issues in line with the internal support escalation procedure, and following up with same to ensure closure;
• Developing training schedules, performing training and supporting end-users at client facilities up until User Acceptance Test (UAT) sign-off and go live;
• Monitoring competition by gathering current marketplace information on pricing, products, new products, implementation schedules;
• Resolving customer complaints by investigating problems; developing solutions, preparing reports and making recommendations to management;
• Support in the generation of potent sales leads by cold calls or outside sales and performing presentations and demonstrations.
• Establishing, developing and maintaining positive business and customer relationships.

Biggest Problem To Solve:

• Satisfying the needs of our clients who operate a 24/7 business hour and juggling between remote working and onsite work schedules.

Required Skills & Competencies

• Minimum of an OND in Computer Science, Engineering or any technology-related course.
• Minimum of 2 year(s) work experience in IT support and/or customer-facing roles in the IT industry.
• Understanding of network design, computer systems and troubleshooting processes.
• Knowledge of hospital operations, HMIS and EMR would be an added advantage.
• Excellent problem-solving, organisational, project management and product sales capabilities.
• Strong report writing, analytical, time management skills, with a keen eye for details.
• Ability to work independently and collaborate with stakeholders.

Benefits & Perks

• Monthly basic salary of 61,000 Naira
• Complementary—monetary and non-monetary—allowances
• 13th month salary
• Pension
• HMO
• Flexi work plan
• Work with a brilliant and diverse team and clients.
• Enabling environment for personal and professional development