Jobs at SIMS Nigeria Limited (Oyo & Lagos)

Job Description

• As a Sims Digital Centre Showroom Supervisor you are responsible for delivering a transformational retail customer experience, building our brand one customer at a time and ultimately driving our business through sales.

Responsibilities
The ideal candidate will be responsible for:

• Managing retail staff and other members of the Digital Centre.
• Driving and Motivating the retail team to achieve monthly sales targets.
• Ensure pricing of products is correct and store displays are in line with approved company guidelines.
• Coach and train employees, effectively handle disciplinary issues.
• Maintain inventory and ensure items are always in stock
• Ensure retail promotions are accurate and in line with company's standards
• Preside over staff meetings
• Handle customer complaints, issues and questions.

Required Experience / Qualifications

• Candidates should possess an HND / B.Sc. / BA in any discipline.
• A minimum of 3 years experience (Previous Retail Sales experience will be an advantage.

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Description

• The ideal candidates should be analytical with good technical, communication and interpersonal skills.
• In addition, they must be self-supervising, trustworthy and accountable.

Core Responsibilities

• Sound knowlege on AV repair and installation of TV, LCD, Plasma, DVD, Home Theatre, Sound bar, Mini speakers, Electrical fans and Microvave systems.
• Able to troubleshoot component level defects on the PBCs and Panels of all the range of AV products.
• Provide excellent service to meet customer’s expectations.
• Perform product storage and transportation activities in safe and secure manner.
• Prioritize and complet the given jobs accurately and timely.
• Maintain the workplace and keep tools clean, safe and organized.
• Carefully follow and adhere to the instruction given by the Service Centre Supervisor.
• Able to visit customers in house jobs.
• Able to work under pressure.
• Ensure to achieve per day productivity target.

Required Experience / Qualifications

• HND / OND / SSCE / Trade Test Certificate in any technical field of study
• 1-3 years experience in technical service or equipment maintenance.

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Core Responsibilities

• Dispenser systems
• Provide excellent product service to meet customer’s expectations.
• Perform product storage and transportation activities in safe and secure manner.
• Prioritize and complete the given jobs accurately and timely.
• Maintain the workplace and keep tools clean, safe and organized.
• Carefully follow and adhere to the instruction given by the Service Centre Supervisor.
• Ensure to achieve per day productivity target.

Required Experience and Qualifications

• OND / HND / SSCE / Trade Test Certificate in any technical field of study
• 1-3 years experience in technical service or equipment maintenance.
• The ideal candidates should be analytical with good technical, communication and interpersonal skills.
• In addition, they must be self-supervising, trustworthy and accountable.
• Sound knowledge on HA repair and installation of refrigerator, Washing Machine systems, AC, Chest Freezer, Showcase Freezer, Gas Cooker and Water.
• Able to work under pressure.
• Able to visit customers in house jobs.
• Able to troubleshoot component level defects on the PBCs and Panels of all the range of HA products.